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For Companies At a Glance
- Tasks: Assist with admin tasks, process applications, and support customers and sales teams.
- Company: Join a top-rated telecoms company with a supportive culture.
- Benefits: Enjoy 25 days holiday, referral bonuses, and professional development opportunities.
- Why this job: Make a difference in a dynamic team while gaining valuable experience.
- Qualifications: Previous admin experience and strong customer service skills required.
- Other info: Work in a vibrant environment with excellent career growth potential.
The predicted salary is between 23809 - 33431 £ per year.
Salary: £23,809.50 per annum
Location: London
Working Hours: Monday to Friday, working between the hours of 9:00 - 18:00 (37.5 hours)
To assist with daily administration tasks to check, validate and process new applications accurately and timely within a set SLA. Working as part of the wider team and ensuring a smooth transition through to delivery; engaging internal colleagues and customers where appropriate.
- Monitoring team mailboxes for team activities
- Reviewing new applications
- Liaising with both customers and sales to resolve any issues or queries on new applications
- Identifying the need for approvals from senior management and/or compliance
- Submission of applications to the bank
- Ensuring customer records are updated accurately
- Ordering terminals
- Setting customers terminals via a walk-through transaction
- Dealing with customer and sales agent queries
- Carry out ad-hoc assignments when required
Qualifications:
- Previous administration experience
- Customer service skills
- Able to work independently and as part of the team
- Keen eye for detail and ability to check own and others work diligently
- Able to work under pressure and to set deadlines and SLA’s
- Effective verbal communicator
- Proficient using MS Office applications
- Used to working with colleagues at all levels within an organisation
Additional Information:
What are the benefits of working at Daisy? Our ethos is simple: the more you put in the more you get out. We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023.
- 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days!
- £500 referral scheme bonus
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Sim deals for you and your family/friends
- Access to discounts and savings at more than 1,200 retailers
- An additional day off on your birthday or if you're getting married
Pay Sales Support Advisor - 12 months Maternity Leave Cover in London employer: Daisy Communications
Contact Detail:
Daisy Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pay Sales Support Advisor - 12 months Maternity Leave Cover in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Pay Sales Support Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service and administration roles. Practise your answers, focusing on your attention to detail and ability to work under pressure. We want you to shine!
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It shows you're keen and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Pay Sales Support Advisor - 12 months Maternity Leave Cover in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Pay Sales Support Advisor role. Highlight your previous administration experience and customer service skills, as these are key for us. Show how your background aligns with the job description!
Show Off Your Attention to Detail: Since we’re looking for someone with a keen eye for detail, don’t forget to proofread your application. Typos or errors can give the wrong impression, so double-check everything before hitting send!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We want to see your personality shine through, but also get straight to the facts about why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Daisy Communications
✨Know the Job Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the daily tasks and responsibilities, especially around administration and customer service. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Customer Service Skills
Since this role involves liaising with customers and resolving queries, be ready to share specific examples of how you've successfully handled customer interactions in the past. Highlight your effective communication skills and any experience you have in a similar environment.
✨Demonstrate Attention to Detail
Given the importance of accuracy in processing applications, prepare to discuss how you ensure attention to detail in your work. You might want to mention any tools or methods you use to double-check your work and maintain high standards.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
