At a Glance
- Tasks: Conduct market research, achieve quality and productivity targets, and maintain professionalism.
- Company: Join Daisy, the largest independent telecoms company in the UK, now re-branded as O2 Business.
- Benefits: Enjoy 24 days holiday, professional development, eye care vouchers, and exclusive discounts.
- Other info: Be part of a dynamic team that values growth and collaboration.
- Why this job: Make a real impact while developing your career in a supportive and inclusive environment.
- Qualifications: Preferable phone experience, self-motivated, and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Location: Bournemouth
Hours of work: 08:30/09:00 - 17:00/17:30 (37.5 hours)
What You'll Be Doing
- Consistently achieve quality targets set within the role through following scripts and objections, effectively researching and accurately recording information (research and call quality).
- Consistently achieve productivity targets set within the role through self-motivation and effective time management.
- Consistently achieve performance targets set within the role through training, communication with management and regular review of stats.
- Maintain a professional and responsible outlook whilst in the workplace through your conduct and behaviours.
What We're Looking For
- Preferable experience on the phones.
- Use of scripts and objections.
- Self-motivated.
- Strong oral and written communication skills.
What's in it for you
Our ethos is simple: the more you put in, the more you get out.
What we Offer:
- 24 days holiday + bank holidays, with an extra day for each year of service (up to 30 days!)
- Professional development - training and support to help you grow.
- Eye care vouchers and Discounted Gym Membership.
- Exclusive Virgin Media and O2 deals for you and your family/friends.
- Variety of Incentive schemes depending on role.
At O2 Business, we're passionate about developing those who drive results and build rewarding careers. As a Market Researcher, this is your chance to make a real impact.
The Company
We're Daisy, the largest independent telecoms company in the UK. We employ over 1,500 people spread across 9 locations throughout the UK, and we serve over 175,000 customers. Our mission is Keep Britain Working, which we do by working with all of the major networks and suppliers, allowing us to provide the best systems at the best rates to meet their needs.
Why work with Daisy?
We're proud of how frequently we appear in employee rated lists such as Best Companies, which reflects our ongoing commitment to creating a workplace in which our team learn, develop, and progress. Across all our offices, you'll see the Daisy culture in action; inclusive, supportive and encouraging, which helps us work together to Keep Britain Working.
Market Researcher in Bournemouth employer: Daisy Communications
At Daisy, now rebranded as O2 Business, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and support. Our commitment to employee growth is evident through our frequent recognition in employee-rated lists, showcasing our dedication to creating a workplace where team members can learn, develop, and thrive. Located in Cheadle, you will be part of a dynamic organisation that values innovation and collaboration, ensuring that your contributions make a meaningful impact in keeping Britain working.
