Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Resolve IT issues and provide first contact support for over 250 customers.
- Company: Leading communications provider based in the UK with a focus on growth.
- Benefits: Competitive salary, 25 days holiday, bank holidays, and professional development support.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Solid knowledge of Microsoft desktop OS and excellent fault-finding skills.
- Other info: Hands-on tech role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading communications provider based in the UK is looking for an IT Technician to join their team in Cheadle. The role involves resolving IT issues for over 250 customers, logging tickets and providing first contact support.
Candidates should have solid knowledge of Microsoft desktop operating systems, excellent fault-finding skills, and a passion for customer service.
Competitive salary and generous benefits including 25 days holiday plus bank holidays and professional development support are offered.
Onsite IT Support Engineer — Hands-on Tech & Growth in Bolton employer: Daisy Communications
Contact Detail:
Daisy Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support Engineer — Hands-on Tech & Growth in Bolton
✨Tip Number 1
Get your hands dirty! If you're applying for the Onsite IT Support Engineer role, make sure you brush up on your Microsoft desktop skills. Practise troubleshooting common issues so you can impress during any technical assessments.
✨Tip Number 2
Show off your customer service skills! When you get the chance to chat with potential employers, share examples of how you've gone above and beyond for customers in the past. It’s all about making that personal connection!
✨Tip Number 3
Network like a pro! Reach out to current or former employees of the company on LinkedIn. They can give you insider tips on what the team is looking for and might even put in a good word for you!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and ace those technical questions. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Onsite IT Support Engineer — Hands-on Tech & Growth in Bolton
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your solid knowledge of Microsoft desktop operating systems and any relevant IT support experience. We want to see how your skills can help us resolve issues for our customers!
Customer Service is Key: Since this role is all about providing first contact support, let us know about your passion for customer service. Share examples of how you've gone the extra mile to help users in the past.
Be Clear and Concise: When logging your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your points are easy to understand and relevant to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Daisy Communications
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft desktop operating systems. Be prepared to discuss common issues and how you would resolve them. This shows that you’re not just familiar with the tech, but that you can handle real-world problems.
✨Show Off Your Customer Service Skills
Since this role involves providing first contact support, think of examples where you've gone above and beyond for a customer. Share specific stories that highlight your passion for helping others and your ability to communicate effectively.
✨Practice Fault-Finding Scenarios
Prepare for potential fault-finding scenarios that might come up during the interview. You could be asked to troubleshoot a common IT issue on the spot, so practice explaining your thought process clearly and logically.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of issues you’ll be resolving, or the professional development opportunities available. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
