At a Glance
- Tasks: Support sales teams with admin tasks, contracts, and customer communications.
- Company: Join the UK's leading independent telecom provider with a vibrant culture.
- Benefits: Enjoy 25 days holiday, professional development, and exclusive discounts.
- Other info: Flexible working hours and great career growth opportunities await you.
- Why this job: Be part of a dynamic team making a real impact in the telecom industry.
- Qualifications: Previous admin experience and strong communication skills are a plus.
The predicted salary is between 23809 - 23809 £ per year.
Company Description
Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services to keep Britain working. We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.
Salary: £23,809.50 per annum
Location: Nelson
Working Hours: Flexible between 08:30am – 17:30 Monday to Friday (37.5 hours flexible start & finish over 5 days)
To provide administrative support to sales colleagues, generating contracts, sourcing contractual documentation to calculate termination fees / renewal dates and costs as well helping with the placement and completion of customer contracts. Producing reports and updates for business analysis and assisting with the quality control checks for the departments. Supporting a desk and field team ensuring information is accurately relayed and reported.
Responsibilities:
- Monitoring communications channels and updating CRM with information
- Sending contracts out via e-signature and processing sales orders
- Providing billing and account insight reports for sales agents
- Resolving issues on contract queries or rejected orders
- Completing QA checks ensuring compliance with process
- Updating sales performance and reports
- Working with affiliated Daisy brands, communicating and sharing confidential information
- Working as part of a team against agreed framework, SLA’s and KPI’s
- Communication with customers will occasionally be required to clarify information available
- Carry out any ‘ad hoc’ assignments as and when required.
Qualifications:
- Previous administration experience desired
- Able to work independently and as part of a team
- Keen eye for detail and ability to check own work diligently
- Knowledge of Microsoft Office 365 including Outlook, Word and Excel
- Ability to communicate effectively with internal and external customers
- Keen to self-learn and develop skills
- Used to working on internal CRM systems and databases
Additional Information
What are the benefits of working at Daisy? Our ethos is simple: the more you put in the more you get out. We have been awarded a 2 Star accreditation by the Sunday Times Best Companies and voted as the UK's no.1 Telecoms company in 2023. Here are some of the benefits that we offer…
- 25 days holidays, plus bank holidays.
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Access to discounts and savings at more than 1,200 retailers
- An additional day off on your birthday or if you're getting married
- Auto enrolment following probation into a salary pension scheme
- Access to exclusive offers on a range of Daisy products
Account Manager - Sales Support employer: Daisy Communications
At Daisy, now rebranded as O2 Business, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and support. Our commitment to employee growth is evident through our frequent recognition in employee-rated lists, showcasing our dedication to creating a workplace where team members can learn, develop, and thrive. Located in Cheadle, you will be part of a dynamic organisation that values innovation and collaboration, ensuring that your contributions make a meaningful impact in keeping Britain working.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Sales Support
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager - Sales Support at Daisy Communications, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Daisy Communications. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager - Sales Support. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager - Sales Support
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Daisy Communications:When writing your cover letter, make sure to tailor your message specifically for Daisy Communications. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Daisy Communications
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Daisy Communications that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Daisy Communications that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Daisy Communications’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
