At a Glance
- Tasks: Engage customers, meet sales targets, and manage a sales pipeline.
- Company: Join Daisy, a top-rated telecoms company recognised for its employee satisfaction.
- Benefits: Enjoy professional development, discounts at 1,200+ retailers, and extra time off for special occasions.
- Other info: Earn a competitive salary with uncapped commission and enjoy a vibrant team culture.
- Why this job: Gain valuable sales skills in a supportive environment while making a real impact.
- Qualifications: Previous sales experience is a plus, but enthusiasm and a willingness to learn are key.
The predicted salary is between 23000 - 25000 £ per year.
Social network you want to login/join with:
This role is a busy, customer-facing position focused on delivering exceptional service and consistently meeting sales targets. You will receive ongoing coaching and feedback to develop your sales skills.
Salary: £23, rising to £25,000 per annum following probation + uncapped commission (realistic OTC of £800 per month)
Location: Nelson
Working Hours: Monday to Friday – 08:30/09:00 – 17:00/17:30
- Make outgoing customer calls; identify opportunities to sell products through customer visits.
- Understand clients’ business communication requirements.
- Create and manage a sales pipeline.
- Book an agreed number of appointments per day.
- Report on sales opportunities.
- Proactively upskill and self-learn.
- Work towards set targets, KPIs, goals, and objectives.
- Schedule and complete tasks within specified timescales, ensuring all systems are fully updated for each customer contact.
- Collect Key Decision Maker contacts.
- Gather contract end date information.
- Obtain additional customer contact details to maximize engagement.
Qualifications
- Previous proven telesales, telemarketing, or commercial experience is advantageous.
- Industry experience is preferred but not essential, as training will be provided.
- Target & KPI driven.
- Excellent verbal and written communication skills.
- Ability to develop trusting relationships.
- Fast thinking.
- Self-motivated.
- Resilient and strong-willed.
- Enthusiastic and willing to learn.
- Ability to work under pressure.
- Strong team player.
Additional Information
What are the benefits of working at Daisy?
Our ethos is simple: the more you put in, the more you get out.
We have been awarded a 2-Star accreditation by the Sunday Times Best Companies and voted the UK\'s Telecoms company in 2023.
Here are some benefits we offer…
- Professional development to help you achieve your personal goals.
- Eye care vouchers and discounted Medicash membership.
- Access to discounts at over 1,200 retailers.
- An additional day off on your birthday or if you\'re getting married.
- Auto-enrolment into a salary pension scheme following probation.
- Exclusive offers on Daisy products.
Customer Engagement Specialist in Nelson employer: Daisy Communications Limited
Daisy is an exceptional employer that prioritises employee growth and development, offering ongoing coaching and feedback to enhance your sales skills in a dynamic customer-facing role. Located in Nelson, we foster a supportive work culture where hard work is rewarded with competitive salaries, uncapped commission opportunities, and a range of benefits including professional development, discounts at over 1,200 retailers, and additional time off for special occasions. Join us to be part of a team that values your contributions and encourages you to reach your personal and professional goals.
Contact Details:
Daisy Communications Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Engagement Specialist in Nelson
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will not only help you in conversations with potential customers but also demonstrate your enthusiasm and commitment to the role.
✨Tip Number 2
Practice your communication skills. As a Customer Engagement Specialist, you'll need to convey information clearly and build rapport quickly. Role-playing scenarios with friends or family can be a great way to prepare.
✨Tip Number 3
Research common sales techniques and strategies. Being knowledgeable about different approaches can give you an edge during interviews and show that you're proactive about developing your sales skills.
✨Tip Number 4
Network with current employees or others in the industry. Engaging with people who are already in similar roles can provide valuable insights and tips that could help you stand out as a candidate.
We think you need these skills to ace Customer Engagement Specialist in Nelson
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in telesales or telemarketing. Emphasise any achievements related to meeting sales targets and your ability to build relationships with clients.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as excellent communication skills and resilience under pressure.
Showcase Your Sales Skills:Provide examples of how you've successfully met targets or KPIs in previous roles. This could include quantifiable achievements, such as sales figures or customer satisfaction ratings.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Daisy Communications Limited
✨Showcase Your Communication Skills
As a Customer Engagement Specialist, excellent verbal and written communication skills are crucial. During the interview, make sure to articulate your thoughts clearly and confidently. Practice common interview questions and answers to ensure you can express yourself effectively.
✨Demonstrate Your Sales Acumen
Since this role involves meeting sales targets, be prepared to discuss your previous sales experiences. Highlight any achievements or strategies you've used in the past to close deals or exceed targets. This will show your potential employer that you understand the sales process.
✨Emphasise Your Resilience and Motivation
The job requires a strong-willed and self-motivated individual. Be ready to share examples of how you've overcome challenges in previous roles. This will demonstrate your ability to work under pressure and your enthusiasm for learning and growing within the company.
✨Research the Company Culture
Understanding the company's ethos and values is key. Familiarise yourself with their mission and recent achievements, such as being awarded a 2-Star accreditation by the Sunday Times Best Companies. This knowledge will help you align your answers with what they value in their employees.
