Project Manager – Brand Story

The Project Manager – Brand Story will lead the development and delivery of storytelling, communications and content activity across Neuthread and Mend it Don’t Rag it community skills academy (MIDRI). The role will support the implementation of the wider Neuthread brand and communications approach while taking lead responsibility for developing and delivering the content, engagement and storytelling strategy for MIDRI. Working closely with the Neuthread leadership team, project staff, volunteers, beneficiaries and partners, the postholder will identify, capture and communicate the stories that sit at the heart of the project, bringing together themes of autism and neurodiversity, environmental sustainability, fashion, community impact, volunteering and social change.

The successful candidate will play a key role in showcasing volunteer journeys, community participation, environmental impact and movement growth, ensuring the voices and experiences of those involved remain at the centre of the project's development.

Hours: Flexible between 15 – 22.5 hours per week. Fixed term - 30th June 2028.

Salary: £34,000 per annum (pro rata)

Please note this role will be closed on 30th June & interviews will be scheduled to take place w/c 13th July.

Daisy Chain is committed to safeguarding and promoting the welfare of everyone in our care and therefore this post is subject to a DBS check.

Key Tasks

• Support the delivery of the MIDRI communications and storytelling strategy, helping to achieve project objectives and funding outcomes.
• Monitor communications activity, engagement and impact, contributing to reporting and continuous improvement.
• Maintain accurate content plans, records and communications data.
• Develop engaging content for social media, websites, newsletters, PR and stakeholder communications.
• Create written, photographic and video content that showcases the impact of MIDRI, its volunteers and communities.
• Lead storytelling activities that highlight volunteer journeys, community participation, environmental impact and project achievements.
• Ensure all communications reflect the values, voice and impact of Neuthread and the Mend It Don't Rag It movement.
• Support campaigns, events and promotional activities that increase awareness, engagement and participation.
• Promote project successes, learning and thought leadership across a range of audiences and platforms.
• Work with volunteers, participants, partners and community members to capture experiences, feedback and stories.
• Gather case studies, impact data and engagement insights to support evaluation, reporting and future development.
• Use storytelling to inspire community action, strengthen partnerships and support the growth of the Mend It Don't Rag It movement.
• Work in line with organisational policies and procedures, including Health & Safety, safeguarding, confidentiality and GDPR requirements.
• Promote equality, inclusion and participation in all aspects of your work.
• Act as a positive ambassador for Daisy Chain, maintaining the organisation's values and reputation.
• Contribute to a positive team culture and support the continuous improvement of services and quality standards.
• Attend and actively participate in team meetings, training and professional development opportunities.
• Handle sensitive and confidential information appropriately and professionally.
• Undertake other reasonable duties commensurate with the responsibilities of the role.

This job outline is intended to indicate the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but, while some variation can be expected in particular duties, the outline is considered to provide a reasonable general description of the post.

Person Specification

Successful candidates will have a strong work ethic, and share our Company values of Passionate, Inclusive, Empowering, Ambitious, Open and Innovative. If you have worked in a similar setting before all the better, but most importantly we are looking for people who share our Ethos of improving the lives of families affected by Autism.

Experience

• Experience in project coordination or project management, preferably within a charity, social enterprise, communications or community-focused environment (E).
• Experience developing and delivering content, communications or marketing activity across multiple channels (E).
• Experience creating engaging written and visual content that demonstrates impact and engages audiences (E).
• Experience managing social media channels and content campaigns (E).
• Experience building relationships with stakeholders, beneficiaries, volunteers or community groups (E).
• Experience capturing case studies, photography, video content or impact stories (D).
• Experience working within a charity, sustainability, fashion, community or social impact setting (D).

Qualifications

• Relevant qualification in communications, marketing, journalism, media, project management or a related field (D).

Knowledge & Skills

• Excellent written communication and storytelling skills (E).
• Ability to create engaging content for a range of audiences and platforms (E).
• Experience using social media platforms and content creation tools (E).
• Basic photography, videography and short-form content creation skills (E).
• Strong organisational and project planning skills (E).
• Ability to manage multiple priorities and deadlines simultaneously (E).
• Strong interpersonal and relationship-building skills (E).
• Passion for sustainability, social impact and neurodiversity (D).

Other

• Ability to work flexibly, including occasional evening and weekend work (E).
• Full driving license and access to a car (E).
• Understanding of and commitment to the values and ethos of Daisy Chain (E).
• Willingness to undertake other duties as necessary (E).

Company Benefits

• Enhanced holiday leave of 33 days annual leave (pro rata for part time employees) rising to 35 after 5 years’ service.
• A bespoke induction plan specific to you and your role which starts as soon as a job offer is accepted.
• Ongoing training and development.
• Our Employee Assistance Programme offers a full range of confidential services designed to ensure you receive professional support that may affect work and home life.
• Company Pension Scheme.
• Staff discount.
• Free on-site car parking and refreshments.
• Social and charitable events.
• Company sick Pay after successful completion of probationary period.
• Savings Club.
• Give as you earn scheme for staff to make donation to a charity of their choice if they wish.
• If your role requires membership of a professional Body we will pay your membership fees.

ETHOS & CULTURE

I am passionate about improving the lives of Autistic children and adults and committed to Daisy Chain’s values, culture, and ethos. I will represent Daisy Chain in a positive manner and will always behave professionally. I will demonstrate empathy and support towards families and collaborate with staff and volunteers in the Daisy Chain team.

Vision

Our shared vision is for every person we support to live a life they enjoy and is meaningful to them at every stage.

Mission

We are committed to working together to deliver quality autism specific support, based on need in the Tees Valley and surrounding areas.

Daisy Chain’s Six Core Values

• Passionate: Caring deeply about what you do and where you work.
• Open: Welcoming discussion, inquiry, and criticism.
• Inclusive: Including many different types of people whom we treat all fairly and equally.
• Empowering: To give power to someone to enable them to be stronger and more confident within their role.
• Ambitious: Having or showing a strong desire and determination to achieve.
• Innovative: Bringing new ideas and creating improved products and services.

To be considered for the role click on the apply button above and submit your CV and details alongside a covering letter detailing with examples how you meet the person specification for the role. If you have any gaps within your employment history, please state the reasons for these gaps within your CV. If you have any questions or require further information, please contact us on 01642 531248.

We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when submitting your CV.