Parent Training Co-ordinator

Parent Training Co-ordinator

Reporting to: Head of Family Services
Location: Daisy Chain Day Centre- based in Norton, Stockton but will be required to travel to outreach locations in the Tees Valley, Sunderland, and Gateshead
Hours: 20 hours per week
Salary: £26,000 per annum pro rata
Contract: Fixed term until 30 November 2027 (possible extension subject to funding)

About the role

Are you passionate about supporting autistic people and their families? Do you enjoy helping others learn, grow in confidence, and feel better equipped for everyday life?

We are looking for an enthusiastic and compassionate Parent Training Co-ordinator to join our Family Support Team at Daisy Chain. This is an exciting opportunity to lead the development and delivery of high-quality learning opportunities for parents and carers of autistic and neurodivergent children, young people and adults.

The role is focused on creating and delivering accessible, practical and supportive workshops and group sessions, both online and face to face. You will help families better understand autism and neurodiversity, explore helpful strategies, and connect with sources of support across the region.

This role is ideal for someone who enjoys facilitating groups, sharing knowledge in an engaging way and making a positive difference through education and support.

Why join Daisy Chain?

At Daisy Chain, we are passionate about helping neurodivergent children, young people and their families feel understood, included, and supported. You will be joining a welcoming charity where your contribution is valued and where you can make a genuine difference through promoting trusted information, and providing opportunities to connect with others who share similar experiences.

Job summary

Working within the Family Support Team and based at the Daisy Chain Day Centre, the Parent Training Co-ordinator will take the lead in the development, coordination and delivery of group education, training and support for parents and carers of autistic people.

The post holder will design and facilitate a programme of learning workshops delivered virtually and in community venues across the region. They will ensure sessions are informative, engaging, and accessible to families who have a wide range of experiences and needs.

The role also includes maintaining up-to-date knowledge of local services, promoting sessions in partnership with colleagues, managing bookings and attendance information, and contributing to the achievement of project targets. Additional hours may be available based on operational requirements and team coverage.

Occasional travel across the region will be required for face-to-face sessions, and mileage expenses can be claimed in line with Daisy Chain policy.

Key responsibilities

Training and workshop delivery

• Develop and deliver a programme of autism and neurodiversity learning workshops for parents and carers.
• Facilitate engaging group sessions both online and face to face.
• Create and update workshop materials, presentations and supporting resources.
• Ensure all training content reflects current neurodiversity-affirming practice and evidence-informed approaches.
• Adapt sessions to meet the differing needs and experiences of families attending.

Family support and signposting

• Provide information, guidance and practical strategies to parents and carers attending sessions.
• Develop and maintain an up-to-date knowledge of local support services, referral pathways and community resources.
• Signpost families to appropriate services when additional support is required.
• Provide cover and support for the Family Support service and additional training on an ad-hoc basis if required.

Coordination and promotion

• Work closely with the wider Family Support Team to plan training schedules and promote upcoming sessions.
• Support the administration of bookings, attendance lists and participant communications.
• Record attendance data accurately to support project monitoring, targets and reporting requirements.
• Gather participant feedback and contribute to the ongoing improvement of the training programme.

Partnership working

• Liaise with colleagues and external partners to support effective delivery of workshops across the region.
• Represent Daisy Chain professionally at meetings, events and partnership activities where appropriate.

Safeguarding and professional practice

• Safeguard children, young people and adults at all times in line with Daisy Chain policies and procedures.
• Maintain confidentiality and professional boundaries in all aspects of the role.

Administration

• Maintain accurate records of training delivery, attendance, and evaluation.
• Use Daisy Chain systems and software to support effective service delivery.
• Undertake routine administrative tasks associated with the role.

Additional responsibilities

• Comply with Daisy Chain's Health and Safety Policy.
• Promote equality, diversity, and inclusion in all aspects of the role.
• Contribute positively to the values, culture, and ethos of the organisation.
• Attend team meetings, supervision sessions and training as required.
• Undertake any other duties appropriate to the level of the post.

Person Specification

Experience

Experience of working with and supporting families of autistic and neurodivergent individuals
Essential
Application & Interview

Experience of delivering training, workshops, group education or support sessions
Essential
Application & Interview

Experience of communicating information to groups in an engaging and accessible way
Essential
Application & Interview

Experience of multi‑agency working
Desirable
Application & Interview

Experience of safeguarding children, young people or adults at risk
Essential
Application & Interview

Lived experience of autism (as an autistic person, family member, carer or personal assistant)
Desirable
Application & Interview

Qualifications

Level 3 qualification in a relevant field (e.g. autism, education, health & social care, training or community work)
Essential
Application

Skills and knowledge

Up-to-date knowledge of autism and neurodiversity
Essential
Interview

Understanding of the challenges faced by autistic people and their families
Essential
Interview

Ability to develop and deliver high-quality learning materials
Essential
Application & Interview

Excellent presentation and facilitation skills
Essential
Interview

Excellent written and verbal communication skills
Essential
Application & Interview

Excellent listening skills, empathy and sensitivity
Essential
Interview

Knowledge of local services and support pathways
Desirable
Interview

Ability to organise workloads, bookings and training schedules effectively
Essential
Application & Interview

Accurate record keeping and attention to detail
Essential
Application

Confident IT skills, including online meeting platforms and Microsoft Office
Essential
Application

Personal attributes and other requirements

Passionate about providing high-quality, accessible support to families
Essential
Interview

Commitment to the aims, values, and ethos of Daisy Chain
Essential
Interview

Commitment to confidentiality and professional boundaries
Essential
Application

Ability to work independently and as part of a team
Essential
Application & Interview

Willingness to travel across the region for occasional face-to-face delivery
Essential
Application

Key

• E = Essential
• D = Desirable
• A = Application
• I = Interview