Retail Store Assistant (Temporary Contract) in Gateshead

Join Our Team at the Megastore Gateshead! Are you ready to join our team at the UKs largest charity Megastore? Are you a thrifting enthusiast with an eco-conscious mindset? Do you thrive in energetic environments where creativity and sustainability collide? Then lace up your stylish boots and step into the spotlight as our next Retail Shop Assistant!

As a key player in our Megastore, you'll infuse your experience and enthusiasm into every aspect of the role. Collaborating closely with our management team, you'll be the driving force behind our day-to-day retail operations, ensuring that every customer experience is nothing short of exceptional.

Your mission: To ignite excitement, spark creativity, and spread the love for sustainability to every corner of our store. From curating eye-catching displays to providing top-notch customer service, your passion for thrifting and sustainability will shine through in everything you do.

We are looking for a Retail Shop Assistant with the ability to work a temporary contract in our Megastore in Gateshead. You will bring experience, energy, and enthusiasm to the role, supporting the management team with the day-to-day retail activities of the shop. As part of a dynamic team, you will help drive sales and support shop operations. Retail experience, excellent customer service, and strong organisational skills are all essential requirements for this role.

Key Tasks:

• Process donations so that they meet required standards and are ready for sale.
• Always maintain high volumes of stock on the shop floor through regular replenishment.
• Achieve maximum sales at all times.
• Ensure that the high standard of service to customers is maintained at all times.
• Operate the tills to process customer purchases.
• Ensure that all Daisy Chain's till procedures are adhered to and that cash is kept secure.
• Assist any promotion in the shop as directed by the Management Team.
• Maintain a high standard of display and merchandising on the shop floor.
• Achieve and maintain high standards of housekeeping, organisation, and cleanliness throughout the store.
• Adhere to the Gift Aid procedure when processing Gift Aided stock.
• Price stock at a consistent level according to our pricing structure.
• The role will demand moving sometimes high volumes of stock on a daily basis and managing stock levels.
• Assist in the training of volunteers as required.
• Complete all administrative paperwork such as sales sheets, gift aid sheets, and stock control sheets correctly and promptly.

Additional Responsibilities:

• Comply with the Charities Health and Safety policy in all employment practices.
• Maintain the integrity of the Daisy Chain brand in all internal and external communications.
• Maintain a proactive approach to your role and responsibilities along with a commitment to contribute and maintain the positive working ethos within the Charity.
• Maintain working knowledge of the policies and regulations governing the Charity.
• Assure attendance at staff meetings.
• Undertake any training and development deemed necessary for the pursuance of the post.
• Work in a way that contributes to the continuous improvement of the Charity's services and embraces the organisations quality initiatives.
• Any other duties from time to time commensurate with the level of the post.

Person Specification:

Successful candidates will have a strong work ethic and share our Company values of Passionate, Inclusive, Empowering, Ambitious, Open, and Innovative. If you have worked in a similar setting before, all the better, but most importantly we are looking for people who share our Ethos of improving the lives of autistic and neurodivergent children, young people, adults, and their families.

Company Benefits:

• Enhanced holiday leave of 33 days annual leave (pro rata for part-time employees) rising to 35 after 5 years service.
• Birthday day off.
• A bespoke induction plan specific to you and your role.
• Ongoing training and development.
• Employee Assistance Programme.
• Company Pension Scheme.
• Staff discount.
• Free on-site car parking and refreshments.
• Social and charitable events.
• Company sick pay after successful completion of probationary period.
• Savings Club.
• Give as you earn scheme for staff to make donation to a charity of their choice if they wish.

If your role requires membership of a professional Body, we will pay your membership fees.

To be considered for the role, click on the apply button above and submit your CV alongside Our Daisy Chain Application Form. If you have any gaps within your employment history, please state the reasons for these gaps within your CV. If you have any questions or require further information, please contact us.

We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation, or marital status. If you require any adjustments to the recruitment process to enable you to perform to the best of your ability, please let us know when submitting your CV.