Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Configure and install network devices, perform maintenance, and provide troubleshooting support.
- Company: Daisy Business Solutions is a leading provider in business consulting and services.
- Benefits: Enjoy full-time hours with opportunities for mentorship and skill development.
- Why this job: Join a dynamic team, enhance your tech skills, and make a real impact in IT.
- Qualifications: No prior experience required; just a passion for technology and problem-solving.
- Other info: This is an entry-level position perfect for high school and college students.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
- Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, SDWAN, Quality of Service (QoS)).
- Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
- Monitor performance, system resource utilization and do capacity planning to ensure system availability and reliability.
- Provide Level‑2/3 support and troubleshooting to resolve issues.
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
- Testing for Network Vulnerabilities: Network security engineers work with a larger information security team to evaluate, test, and troubleshoot technologies. They’re expected to identify, diagnose, and resolve information security issues.
- Prepare Reports: Based on findings, network security engineers write comprehensive reports including assessment‑based findings, outcomes, and propositions for further system security enhancement.
- Produce Documentation: To ensure proper protocols and processes are in place, network security engineers create and maintain comprehensive documentation related to server and security infrastructure.
- Create Network Security Policies: Network security engineers play a role in devising comprehensive network security policies. This includes determining security issues that need to be addressed; identifying security strategies needed to deal with the risks; implementing policies for allocating administrative tasks; keeping on top of audit logs to flag suspicious activity; and devising network password procedures.
- Maintain partner relationships: Keep strong relationships with integrators and vendors with regards to installations, technological advances, exploration of new features and functions.
- Mentor junior engineers, provide guidance, training and upskilling to team members.
#J-18808-Ljbffr
Desktop Support employer: Daisy Business Solutions
Contact Detail:
Daisy Business Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support
✨Tip Number 1
Familiarise yourself with the specific network devices and services mentioned in the job description, such as routers, switches, and firewalls. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Showcase your troubleshooting skills by preparing examples of past experiences where you've resolved complex technical issues. Be ready to discuss these scenarios during interviews to demonstrate your problem-solving abilities.
✨Tip Number 3
Network with professionals in the field, especially those who work at Daisy Business Solutions or similar companies. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Stay updated on the latest trends and technologies in network security and support. Being knowledgeable about current best practices will not only help you in interviews but also show your commitment to continuous learning.
We think you need these skills to ace Desktop Support
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Desktop Support role. Familiarise yourself with the specific technologies mentioned in the job description, such as routers, switches, and VPNs.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous roles where you provided Level-2/3 support or worked with network devices.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for IT and your problem-solving abilities. Mention specific examples of how you've successfully resolved technical issues in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Daisy Business Solutions
✨Know Your Technical Stuff
Make sure you're well-versed in the technical aspects of the role. Brush up on your knowledge of network devices like routers, switches, and firewalls, as well as troubleshooting techniques. Being able to discuss these confidently will show that you're ready for the challenges of the job.
✨Demonstrate Problem-Solving Skills
Prepare to showcase your problem-solving abilities during the interview. Think of examples where you've successfully resolved technical issues or improved system performance. This will highlight your capability to provide Level-2/3 support effectively.
✨Understand Change Management
Familiarise yourself with configuration and change management policies. Be ready to discuss how you would approach changes to network infrastructure while ensuring compliance and success. This shows that you understand the importance of maintaining system integrity.
✨Show Your Team Spirit
Since mentoring junior engineers is part of the role, be prepared to talk about your experience in teamwork and training others. Highlight any instances where you've guided colleagues or contributed to a collaborative environment, as this will demonstrate your leadership potential.
