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- Tasks: Be the friendly face of our hotel, ensuring guests feel welcome and cared for.
- Company: Join Daish's Hotels, a family-run holiday operator with 12 award-winning hotels across the UK.
- Benefits: Enjoy competitive pay, flexible hours, birthday leave, and amazing holiday deals for your family.
- Why this job: Experience a supportive work culture while making guests' holidays unforgettable.
- Qualifications: No specific experience needed, just a friendly attitude and willingness to learn.
- Other info: Earn bonuses for training completion and friend referrals, plus year-round employment!
We have an exciting new opportunity for a Receptionist to join us at Daish\’s Hotels!
Offering a competitive salary of up to £12.50 per hour after a 3-month probation period. We provide continuous all-year-round employment – we don’t close for the winter months! You also receive £50 upon completing basic Daish\’s training, and if you refer a friend, you\’ll split £100!
Hours include evenings, weekends, and bank holidays.
Daish\’s Hotels are flexible employers committed to supporting a healthy work-life balance. We offer a supportive mental wellbeing and financial assistance package, and an extra paid day off for your birthday.
Enjoy our “Take your family on a Daish\’s holiday scheme” for as little as £95 per holiday—4 nights, breakfast, dinner, room, travel, and entertainment included.
We are seeking a friendly receptionist to be the first and last point of contact for our guests, ensuring excellent guest care and service.
Skills and capabilities:
- Meet, greet, and attend to guests’ needs to ensure a superb customer service experience
- Build rapport with guests and resolve complaints or issues promptly
- Handle guest requests to ensure a comfortable stay
- Keep the reception area clean and tidy
- Manage office duties, including emails, filing, and switchboard operations
- Assist in other hotel areas as needed
A little about us…
We are Daish’s Holidays, a family-run holiday operator with 12 hotels across the UK and a fleet of luxury coaches. We are growing rapidly, with many exciting opportunities for our teams. Our core values are Clean and Comfortable Accommodation, Good Food, Great Entertainment, and Friendly Service.
Our company is a leader in providing value-for-money holidays, winning awards for customer service excellence. Six of our hotels received Tripadvisor Travellers’ Choice Awards in 2023, and we were nominated in the 2023 British Travel Awards for Best Company for UK Coach/Touring Holidays.
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Receptionist employer: Daish's Holidays
Contact Detail:
Daish's Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Daish's Hotels and their core values. Understanding their commitment to customer service excellence will help you align your approach during the interview, showcasing how you can contribute to their friendly service ethos.
✨Tip Number 2
Prepare to discuss your previous experience in customer service roles. Highlight specific examples where you've successfully resolved guest complaints or enhanced a customer's experience, as this will demonstrate your suitability for the receptionist position.
✨Tip Number 3
Practice your communication skills, especially in greeting and engaging with guests. Role-playing common scenarios can help you feel more confident in handling various guest interactions, which is crucial for a receptionist.
✨Tip Number 4
Show enthusiasm for the role and the company during your interview. Expressing genuine interest in working at Daish's Hotels and participating in their unique employee benefits, like the holiday scheme, can set you apart from other candidates.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of Daish's Hotels that appeal to you, such as their commitment to customer service and employee wellbeing.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or hospitality. Use specific examples to demonstrate your ability to handle guest requests and resolve complaints effectively.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Receptionist role.
How to prepare for a job interview at Daish's Holidays
✨Show Your Friendly Side
As a receptionist, your personality is key! Make sure to smile and greet everyone warmly during the interview. This will demonstrate your ability to create a welcoming atmosphere for guests.
✨Know the Company
Familiarise yourself with Daish's Hotels and their core values. Understanding their commitment to customer service excellence and family-run ethos will help you align your answers with what they value most.
✨Prepare for Customer Scenarios
Think of examples from your past experiences where you successfully handled guest complaints or requests. Be ready to discuss how you would ensure a superb customer service experience in various situations.
✨Highlight Your Organisational Skills
Receptionists manage multiple tasks at once. Be prepared to talk about your organisational skills and how you handle office duties like emails and filing, as well as keeping the reception area tidy.
