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- Tasks: Be the friendly face of our hotel, greeting guests and ensuring their stay is fantastic.
- Company: Join Daish's Hotels, a welcoming employer that values work-life balance and employee wellbeing.
- Benefits: Earn up to £11.69 per hour, enjoy flexible hours, and get extra perks like a birthday day off!
- Why this job: This role offers a chance to make a real impact on guest experiences in a supportive environment.
- Qualifications: No specific experience required, just a positive attitude and a passion for customer service.
- Other info: Complete training for a £50 bonus and earn £100 for referring a friend!
We have a new exciting opportunity for a Receptionist to join us at Daish's Hotels! Offering a competitive salary of up to £11.69 per hour after a 3 month probation period. We also offer continuous all year-round employment – we don’t close for the winter months! You also get £50 once you have completed basic Daish's training and if you refer a friend, you’ll split £100! Hours include evenings, weekends and bank holidays.
Daish's Hotels are flexible employers and strive to facilitate a healthy work-life balance for Daish's employees. We provide every employee with a supportive mental wellbeing and financial assistance package. We even give you an extra paid day off for your birthday.
We are looking for a new receptionist to join our front of house team. This is a customer-facing role and you will be the first and last contact with our guests, so we rely on you to be a happy face and make a good impression. Guest care is paramount and we pride ourselves on delivering fantastic service.
- Undertake front of house duties, including meeting, greeting and attending to the needs of guests to ensure a superb customer service experience.
- Build a good rapport with all guests and resolve any complaints or issues quickly to maintain high-quality customer service.
- Deal with guest requests to ensure a comfortable stay.
- Assist in keeping the hotel reception area clean and tidy.
- Undertake general office duties, including monitoring and responding to emails, filing, general telephone and switchboard duties as appropriate.
- Assist in other hotel areas if needed.
Receptionist employer: Daish's Holidays
Contact Detail:
Daish's Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Daish's Hotels and their values. Understanding their commitment to customer service and employee wellbeing will help you align your approach during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills, as this role is all about making a good impression on guests. Role-play common scenarios you might encounter at the reception, such as handling guest complaints or requests, to demonstrate your problem-solving abilities.
✨Tip Number 3
Highlight any previous customer service experience you have, even if it's not in a hotel setting. Being able to show that you can handle various situations with a positive attitude will make you stand out as a candidate.
✨Tip Number 4
Be prepared to discuss how you would maintain a clean and welcoming reception area. This shows that you understand the importance of first impressions and are ready to contribute to the hotel's overall atmosphere.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position at Daish's Hotels. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Daish's Hotels that appeal to you, such as their commitment to guest care and employee wellbeing.
Highlight Relevant Experience: In your CV, emphasise any previous customer service roles or experiences that demonstrate your ability to handle guest interactions effectively. Use examples that showcase your problem-solving skills and ability to maintain a positive atmosphere.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a front-of-house role.
How to prepare for a job interview at Daish's Holidays
✨Show Your Customer Service Skills
As a receptionist, you'll be the first point of contact for guests. Make sure to highlight your previous customer service experience and share specific examples of how you've handled guest interactions positively.
✨Demonstrate Your Communication Abilities
Effective communication is key in this role. Practice clear and friendly responses to common questions you might face during the interview, showcasing your ability to engage with guests and resolve issues.
✨Emphasise Your Flexibility
Daish's Hotels values flexibility, so be prepared to discuss your availability for evenings, weekends, and bank holidays. Show that you're willing to adapt to the needs of the hotel and its guests.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your interest in the position. Ask about the team dynamics, training opportunities, or how they support employee wellbeing, which aligns with their commitment to a healthy work-life balance.
