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- Tasks: Be the friendly face of our hotel, greeting guests and ensuring their stay is fantastic.
- Company: Join Daish's Hotels, a family-run holiday operator with 12 stunning locations across the UK.
- Benefits: Enjoy competitive pay, flexible hours, birthday leave, and bonuses for training and referrals.
- Why this job: This role offers a chance to make guests smile while working in a supportive environment.
- Qualifications: No specific qualifications needed, just a positive attitude and great customer service skills.
- Other info: We offer year-round employment and a focus on work-life balance.
We have a new exciting opportunity for a Receptionist to join us at Daish's Hotels! Offering a competitive salary of up to £11.69 per hour after a 3 month probation period. We also offer continuous all year-round employment – we don’t close for the winter months! You also get £50 once you have completed basic Daish's training and if you refer a friend, you’ll split £100! Hours include evenings, weekends, and bank holidays. Daish's Hotels are flexible employers and strive to facilitate a healthy work-life balance for Daish's employees. We provide every employee with a supportive mental wellbeing and financial assistance package. We even give you an extra paid day off for your birthday.
We are looking for a new receptionist to join our front of house team. This is a customer-facing role and you will be the first and last contact with our guests, so we rely on you to be a happy face and make a good impression. Guest care is paramount, and we pride ourselves on delivering fantastic service.
- Undertake front of house duties, including meeting, greeting, and attending to the needs of guests to ensure a superb customer service experience.
- Build a good rapport with all guests and resolve any complaints or issues quickly to maintain high-quality customer service.
- Deal with guest requests to ensure a comfortable stay.
- Assist in keeping the hotel reception area clean and tidy.
- Undertake general office duties, including monitoring and responding to emails, filing, and general telephone and switchboard duties as appropriate.
- Assist in other hotel areas if needed.
We are Daish's Holidays, a fast-growing family-run holiday operator with 12 stunning hotels across the UK and a fleet of luxury coaches. Our core values lay at the heart of what we do: Clean and Comfortable Accommodation, Good Food, Great Entertainment, Friendly Service.
Receptionist employer: Daish's Holidays
Contact Detail:
Daish's Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Daish's Hotels and their core values. Understanding their commitment to clean accommodation, good food, and friendly service will help you align your approach during the interview.
✨Tip Number 2
Practice your customer service skills. Since this role is all about guest interaction, think of examples from your past experiences where you provided excellent service or resolved complaints effectively.
✨Tip Number 3
Prepare to discuss how you would handle specific scenarios that may arise at the reception. This could include dealing with difficult guests or managing multiple requests at once, showcasing your problem-solving abilities.
✨Tip Number 4
Show enthusiasm for the role and the company culture. Daish's Hotels values a positive attitude, so expressing your excitement about joining their team can make a great impression during your interview.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position at Daish's Hotels. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Daish's Hotels that appeal to you, such as their commitment to customer service and employee wellbeing.
Highlight Relevant Experience: In your CV, emphasise any previous customer service roles or front-of-house experience. Use specific examples to demonstrate your ability to handle guest requests and resolve complaints effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a customer-facing role.
How to prepare for a job interview at Daish's Holidays
✨Show Your Customer Service Skills
As a receptionist, you'll be the first point of contact for guests. Make sure to highlight your previous customer service experience and share specific examples of how you've handled guest interactions positively.
✨Demonstrate Your Problem-Solving Abilities
Guest complaints can arise at any time. Prepare to discuss situations where you've successfully resolved issues or complaints, showcasing your ability to maintain high-quality service under pressure.
✨Familiarise Yourself with the Company
Research Daish's Hotels and understand their core values and services. Being able to speak about what makes them unique will show your genuine interest in the role and the company.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready demonstrates your enthusiasm for the position. Ask about team dynamics, training opportunities, or how they support employee wellbeing, which aligns with their values.
