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- Tasks: Lead and manage hotel operations, ensuring excellent customer service and smooth daily functions.
- Company: Join Daish's Holidays, a family-run holiday operator with 12 stunning hotels across the UK.
- Benefits: Enjoy a competitive salary, bonuses, flexible hours, and an extra day off for your birthday!
- Why this job: Be part of a growing team that values work-life balance and offers exciting career opportunities.
- Qualifications: Experience in leisure or tourism, strong leadership skills, and a passion for customer service required.
- Other info: Earn £50 after training completion and enjoy discounted holidays for your family!
The predicted salary is between 38500 - 53900 £ per year.
We have a new exciting opportunity come up for a General Manager to join us at Daish\’s Hotels!
Offering a competitive salary of £38,500 per annum after a 3 month probation period. This will increase with length of service as well as annual wage reviews. We also offer continuous all year-round employment – we don’t close for the winter months! You also get £50 once you have completed basic Daish\’s training and if you refer a friend, you\’ll split £100! Additionally, you will receive a generous quarterly bonus if criteria is met.
The role is full-time and will include some split shifts to cover the key demand periods and to ensure the smooth operation of all aspects of the hotel. Evenings, weekends, and bank holidays included.
Daish\’s Hotels are flexible employers and strive to facilitate a healthy work-life balance for Daish\’s employees. We provide every employee with a supportive mental wellbeing and financial assistance package. We even give you an extra paid day off for your birthday.
In addition to all of these fantastic benefits of working for Daish\’s, we have a great “Take your family on a Daish\’s holiday scheme” for as little as £95 per holiday…4 nights, breakfast, dinner, room, travel, and entertainment all included.
Skills and capabilities to bring to the role:
- Previous experience within the leisure or tourism industry.
- A drive and passion for the holiday industry and customer service.
- Demonstrate an ability to manage and motivate a dedicated team to deliver our core values.
- Adaptability is key as the role has a wide range of responsibilities and you’ll need to be as comfortable at calling Bingo as you will compliance and budgeting.
- Previous experience of managing and working within budgets.
- Maintenance and capital investment planning to improve the product.
- Ability to handle HR issues in line with company policy.
- You’ll be hands-on with a ‘can do’ attitude as you’ll be expected to lead from the front.
General Managers are the face of each Hotel and are responsible for ensuring the delivery of our core values: clean and comfortable en-suite accommodation, good food, great live nightly entertainment, and first-class friendly customer service. You will be able to relate and manage procedures at the front-end delivery into coordinated back-of-house processes to ensure a smoother guest experience and enhance our brand and revenue.
You’ll assume full responsibility for the running of the hotel including close monitoring and controls on cost to ensure hitting P&L targets, and managing the staff team to ensure the hotel\’s smooth operation and full compliance responsibility.
A little bit about us….
We are Daish’s Holidays, a fast-growing family-run holiday operator with 12 stunning hotels across the UK and a fleet of our own luxury coaches. We continue to grow at a rapid rate with many exciting opportunities on the horizon for our fantastic teams. Our core values lay at the heart of what we do: Clean and Comfortable Accommodation, Good Food, Great Entertainment, Friendly Service.
The company is one of the industry leaders in providing the best value for money holidays in the market, routinely winning awards for customer service excellence. Six of our hotels have won Tripadvisor Travellers’ Choice Awards for 2023, and we have recently been nominated in the 2023 British Travel Awards for the Best Company for UK Coach/Touring Holidays Award!
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Hotel General Manager employer: Daish's Holidays
Contact Detail:
Daish's Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel General Manager
✨Tip Number 1
Familiarise yourself with Daish's Hotels and their core values. Understanding their commitment to clean accommodation, good food, and friendly service will help you align your management style with their expectations during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight any specific instances where you motivated staff or improved customer service, as this is crucial for a General Manager role.
✨Tip Number 3
Be ready to discuss your experience with budgeting and financial management. Since you'll be responsible for hitting P&L targets, demonstrating your ability to manage costs effectively will set you apart from other candidates.
✨Tip Number 4
Prepare to talk about your adaptability and hands-on approach. The role requires managing various responsibilities, so sharing examples of how you've successfully juggled multiple tasks in a fast-paced environment will show you're the right fit.
We think you need these skills to ace Hotel General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the leisure or tourism industry. Emphasise your management skills, customer service experience, and any specific achievements that align with the responsibilities of a General Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the holiday industry and your ability to lead a team. Mention how your values align with Daish's core values and provide examples of how you've successfully managed teams and budgets in the past.
Highlight Adaptability: In your application, demonstrate your adaptability by providing examples of how you've handled diverse responsibilities in previous roles. This could include managing events, compliance issues, or budgeting tasks, which are crucial for the General Manager position.
Showcase Leadership Skills: Illustrate your leadership style and how you motivate teams to deliver excellent customer service. Include specific instances where you've led a team through challenges or improved operational efficiency, as this is key for the role at Daish's Hotels.
How to prepare for a job interview at Daish's Holidays
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the holiday industry and customer service during the interview. Share specific examples of how you've gone above and beyond to ensure guest satisfaction in previous roles.
✨Demonstrate Leadership Skills
As a General Manager, you'll need to manage and motivate a team. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past, especially in high-pressure situations.
✨Be Ready to Discuss Budget Management
Since the role involves managing budgets and ensuring P&L targets are met, be ready to talk about your experience with financial management. Highlight any specific achievements related to cost control or revenue generation.
✨Adaptability is Key
The job requires handling a wide range of responsibilities, from compliance to entertainment. Prepare to discuss how you've adapted to changing circumstances in previous roles and how you can bring that flexibility to Daish's Hotels.
