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- Tasks: Manage dining room operations and ensure top-notch service for our guests.
- Company: Join Daish's Holidays, a family-run holiday operator with 12 stunning hotels across the UK.
- Benefits: Enjoy a salary of £24,700, flexible hours, and perks like a paid day off for your birthday.
- Why this job: Kickstart your career in a fun, inclusive environment with opportunities for growth and development.
- Qualifications: 1 year of management experience preferred; strong communication and teamwork skills are essential.
- Other info: Earn extra cash by referring friends and enjoy discounted holidays for your family!
The predicted salary is between 21000 - 28000 £ per year.
Join us as a Dining Room Manager and kickstart your career with Daish's Holidays! If you want career progression or stable all year-round employment, then Daish's is the perfect fit for you. We offer a fun and inclusive working environment at £24,700 per annum after a 3-month probation period. You also get £50 once you have completed basic Daish's training, and if you refer a friend, you'll split £100!
Hours include evenings, weekends, and bank holidays, with set shifts of 7.45am – 10.45am and 17.45 – 20.45. No long shifts, all afternoon to do what you like, and no late nights or really early mornings! Daish's Hotels are flexible employers and strive to facilitate a healthy work-life balance for Daish's employees. We provide every employee with a supportive mental wellbeing and financial assistance package. We even give you an extra paid day off for your birthday.
In addition to all of these fantastic benefits of working for Daish's, we have a great “Take your family on a Daish's holiday scheme” for as little as £85 per holiday…4 nights, breakfast, dinner, room, travel, and entertainment all included.
Our dining rooms operate a tad differently from a typical restaurant. With the exception of arrival day, you will always have a preorder for your tables for dinner. So no more cook to order; everything is ready to go bang on 18.30 when our eager guests arrive!
Qualities and skills you can bring to the table:
- Coordinate daily front and back of house restaurant operations
- Deliver superior service and maximise customer satisfaction
- Respond efficiently and accurately to any arising guest dissatisfaction
- Organise and supervise staffing for twice daily meal times for our guests
- Mentor new waiting staff with the correct operational procedures for the Restaurant
- Greeting and serving guests with food and drinks as required
- Take customers' orders and pass them to kitchen staff or bar assistants
- Work as a team with other staff in the dining room and effectively communicate with the kitchen staff
- Active listening and effective communication skills
Management: 1 year (Preferred)
Restaurant Management: 1 year (Preferred)
A little bit about us… We are Daish's Holidays, a fast-growing family-run holiday operator with 12 stunning hotels across the UK and a fleet of our own luxury coaches. We continue to grow at a rapid rate with many exciting opportunities on the horizon for our fantastic teams. Our core values lie at the heart of what we do: Clean and Comfortable Accommodation, Good Food, Great Entertainment, Friendly Service.
The company is one of the industry leaders in providing the best value for money holidays in the market. Routinely winning awards for customer service excellence, 6 of our hotels have won Tripadvisor Travellers’ Choice Awards for 2023, and we have recently been nominated in the 2023 British Travel Awards for the Best Company for UK Coach/Touring Holidays Award!
Dining Room Manager employer: Daish's Holidays
Contact Detail:
Daish's Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dining Room Manager
✨Tip Number 1
Familiarise yourself with Daish's Holidays and their unique dining room operations. Understanding how they manage pre-orders and meal times will give you an edge during interviews, showing that you're proactive and genuinely interested in the role.
✨Tip Number 2
Highlight your experience in managing teams and delivering excellent customer service. Be ready to share specific examples of how you've handled guest dissatisfaction or mentored staff in previous roles, as these are key qualities they're looking for.
✨Tip Number 3
Network with current or former employees of Daish's Holidays if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
✨Tip Number 4
Prepare thoughtful questions about the role and the company during your interview. This not only shows your enthusiasm but also demonstrates that you’re serious about contributing to their team and aligning with their values.
We think you need these skills to ace Dining Room Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Dining Room Manager at Daish's Holidays. Highlight your relevant experience in restaurant management and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and qualities mentioned in the job description. Emphasise your experience in coordinating restaurant operations, managing staff, and delivering excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your desire to work with Daish's Holidays. Mention specific examples of how you've successfully managed dining operations or improved customer satisfaction in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Daish's Holidays
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to ensure customer satisfaction, as this aligns with Daish's commitment to friendly service.
✨Demonstrate Teamwork Skills
Since the role involves working closely with both front and back of house staff, highlight your ability to collaborate effectively. Provide examples of how you've successfully worked in a team to enhance service delivery in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding guest dissatisfaction. Prepare scenarios where you handled complaints or difficult situations, showcasing your active listening and communication skills.
✨Understand the Unique Dining Experience
Familiarise yourself with how Daish's dining rooms operate differently from typical restaurants. Be ready to discuss how you would manage pre-orders and ensure a smooth dining experience for guests, demonstrating your understanding of their operational procedures.
