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- Tasks: Assist customers with holiday bookings and provide top-notch service.
- Company: Family-run holiday operator based in Bournemouth.
- Benefits: Performance-based pay increases, mental healthcare, and discounted holidays.
- Why this job: Join a supportive team and help create dream holidays for customers.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Full training provided and extra days off for a better work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
A family-run holiday operator based in Bournemouth is seeking a Reservations Advisor to provide excellent customer service and assist with holiday bookings. The role includes answering calls and emails, engaging with customers, and working with hotels.
Full training is provided, and the company offers performance-based pay increases, mental healthcare, and several employee benefits such as discounted holidays and extra days off.
Reservations Advisor – Book Dream Holidays in Bournemouth employer: Daish's Holidays
Contact Detail:
Daish's Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Advisor – Book Dream Holidays in Bournemouth
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you chat with them, drop in some knowledge about their holiday packages or customer service approach. It shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your phone skills! Since you'll be answering calls, it’s a good idea to rehearse how you'd handle common customer queries. We can even role-play some scenarios together to boost your confidence before the big day.
✨Tip Number 3
Be ready to showcase your people skills! Think of examples from your past experiences where you've gone above and beyond for customers. This will help you stand out as someone who truly cares about providing excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar names when we’re reviewing candidates. Let’s get you that dream job!
We think you need these skills to ace Reservations Advisor – Book Dream Holidays in Bournemouth
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let us know why you love holidays and travel! Share any personal experiences that highlight your enthusiasm for helping others plan their dream getaways.
Tailor Your Application: Make sure to customise your CV and cover letter for the Reservations Advisor role. Highlight any relevant customer service experience and skills that align with what we’re looking for in a team member.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us see your communication skills right away!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Daish's Holidays
✨Know the Company
Before your interview, take some time to research the family-run holiday operator. Understand their values, services, and what makes them unique in the industry. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Reservations Advisor, excellent customer service is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. This will demonstrate your ability to engage with customers effectively.
✨Practice Common Interview Questions
Anticipate questions related to holiday bookings and customer interactions. Practising responses to common questions like 'How would you handle a difficult customer?' can help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or employee benefits. This shows that you’re not only interested in the job but also in how you can grow within the company.
