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- Tasks: Welcome guests, manage requests, and ensure a fantastic customer experience.
- Company: Join Daish's Hotels, a family-run holiday operator with a friendly vibe.
- Benefits: Earn up to ÂŁ12.50/hour, enjoy flexible hours, and get extra perks like a birthday day off.
- Why this job: Be the face of our hotels and create memorable experiences for guests.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Exciting growth opportunities in a supportive work environment.
The predicted salary is between 10 - 12 ÂŁ per hour.
We have a new exciting opportunity for a Receptionist to join us at Daish's Hotels! Offering a competitive salary of up to £12.50 per hour after a 3 month probation period. We also offer continuous all year‑round employment – we don’t close for the winter months! If you refer a friend to work for us, you'll split £100! Hours include evenings, weekends and bank holidays. Daish's Hotels are flexible employers and strive to facilitate a healthy work‑life balance for our employees. We provide every employee with a supportive mental wellbeing and financial assistance package, and even give you an extra paid day off for your birthday.
In addition to all of these fantastic benefits of working for Daish's, we have a great “Take your family on a Daish's holiday scheme” for as little as £95 per holiday – 4 nights, breakfast, dinner, room, travel and entertainment all included.
We are looking for a new receptionist to join our front of house team. This is a customer‑facing role and you will be the first and last contact with our guests, so we rely on you to be a happy face and make a good impression. Guest care is paramount and we pride ourselves on delivering fantastic service.
Skills and Capabilities to Add to the Blend:- Undertake front of house duties, including meeting, greeting and attending to the needs of guests to ensure a superb customer service experience.
- Build a good rapport with all guests and resolve any complaints or issues quickly to maintain high quality customer service.
- Deal with guest requests to ensure a comfortable stay.
- Assist in keeping the hotel reception area clean and tidy.
- Undertake general office duties, including monitoring and responding to emails, filing, general telephone and switchboard duties as appropriate.
- Assist in other hotel areas if needed.
A Little Bit About Us… We are Daish’s Holidays, a fast growing family‑run holiday operator with 12 stunning hotels across the UK and a fleet of own luxury coaches. We continue to grow at a rapid rate with many exciting opportunities on the horizon for our fantastic teams. Our core values lie at the heart of what we do: Clean and comfortable accommodation, Good food, Great entertainment, Friendly service. The company is one of the industry leaders in providing the best value for money holidays in the market. Routinely winning awards for customer service excellence, 6 of our hotels have won TripAdvisor Travellers’ Choice Awards for 2023 and we have recently been nominated in the 2023 British Travel Awards for the Best Company for UK Coach/Touring Holidays Award.
Receptionist in Torquay employer: Daish's Group
Contact Detail:
Daish's Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Torquay
✨Tip Number 1
Get to know Daish's Hotels! Research our values and what makes us tick. When you walk into that interview, show us you understand our commitment to fantastic service and a great guest experience.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of our hotels. Role-play common scenarios with friends or family to get comfortable with greeting guests and handling requests like a pro.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Choose an outfit that reflects professionalism while still being comfortable for those busy shifts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Receptionist in Torquay
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our friendly team.
Tailor Your Application: Make sure to tailor your application to the Receptionist role specifically. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us you’ve done your homework!
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A well-presented application reflects your attention to detail, which is key in this role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team at Daish's Hotels!
How to prepare for a job interview at Daish's Group
✨Know the Company
Before your interview, take some time to research Daish's Hotels. Understand their values, services, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided excellent customer service or resolved complaints. Highlighting these skills will demonstrate that you can maintain the high standards Daish's Hotels prides itself on.
✨Practice Common Interview Questions
Think about common questions you might face, such as 'How would you handle an unhappy guest?' or 'What do you think is the most important aspect of customer service?' Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of presenting yourself well in the hospitality industry.
