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- Tasks: Greet guests and provide outstanding service for a memorable experience.
- Company: Family-run holiday operator with a focus on customer satisfaction.
- Benefits: Earn up to £12.50/hour, enjoy birthday leave and a holiday scheme.
- Why this job: Join a friendly team and make guests feel at home.
- Qualifications: Strong customer service skills and a welcoming attitude.
- Other info: Flexible hours including evenings and weekends for work-life balance.
The predicted salary is between 10 - 12 £ per hour.
A family-run holiday operator in the UK is seeking a Receptionist to join their front of house team. In this customer-facing role, you will greet guests and provide outstanding service, ensuring a positive experience.
The position offers a competitive hourly wage of up to £12.50 after a 3-month probation period, alongside various benefits including birthday leave and a holiday scheme.
Ideal candidates will possess strong customer service skills and a friendly demeanor. Flexible hours are required including evenings and weekends.
Front Desk & Guest Experience Champion (Flexible Hours) in Torquay employer: Daish's Group
Contact Detail:
Daish's Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Guest Experience Champion (Flexible Hours) in Torquay
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what makes them unique will help you connect with the team and show that you're genuinely interested in being part of their family-run operation.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different guest situations, as this role is all about creating a positive experience. We want you to shine when it comes to demonstrating your friendly demeanour.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-facing role. Show up looking smart and professional to convey that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front Desk & Guest Experience Champion (Flexible Hours) in Torquay
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Highlight Relevant Experience: Make sure to showcase any previous customer service roles or experiences that demonstrate your ability to create positive guest experiences. We love seeing how you've made a difference in past positions!
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Mention specific skills or experiences that align with what we’re looking for in a Front Desk & Guest Experience Champion.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Daish's Group
✨Know the Company
Before your interview, take some time to research the family-run holiday operator. Understand their values, mission, and what makes them unique in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about guest experience, be prepared to share specific examples of how you've provided outstanding service in the past. Think of situations where you went above and beyond for a customer, and be ready to discuss how those experiences can translate to this new role.
✨Emphasise Flexibility
Given that the position requires flexible hours, including evenings and weekends, make sure to highlight your availability during the interview. Be honest about your schedule and express your willingness to adapt to the needs of the business, as this will demonstrate your commitment to the role.
✨Practice Your Greeting
As the first point of contact for guests, your greeting sets the tone for their experience. Practice a warm and friendly introduction that reflects your personality. This will not only help you feel more confident but also give the interviewer a glimpse of how you would interact with guests.
