At a Glance
- Tasks: Act as a technical partner, guiding clients on product performance and innovation.
- Company: Join Dairygold, a leader in dairy solutions with a focus on customer success.
- Benefits: Attractive salary, performance bonuses, and a contributory pension scheme.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Combine your scientific knowledge with commercial skills to make a real impact.
- Qualifications: Degree in Dairy science or related field; experience in product trials preferred.
The predicted salary is between 40000 - 50000 £ per year.
Monday to Thursday: 8 to 5, Friday: 8 to 4
Are you a Food Scientist or Dairy Technologist looking to step out of the lab and into a lucrative, customer-facing commercial career? Dairygold is looking for a Technical Account Manager to combine scientific expertise with commercial flair, acting as the main technical partner for our major clients.
Purpose of the role:
To act as a trusted technical partner to customers by demonstrating how Dairygold products perform in their applications, offering clear solutions that support customer innovation and growth. Provides hands-on technical support throughout the development and trial process, ensuring successful delivery of customer projects and seamless introduction of new products into manufacturing.
Key activities will include:
- Act as the primary technical partner for customer Procurement and NPD teams, leading discussions to secure new business and project wins.
- Work closely with customers to understand their goals, category pressures, and product performance requirements & offer clear guidance on product suitability and functionality.
- Analyse application and trial data to deliver clear monthly insights & maintain accurate, accessible records of all samples and trials.
- Lead commercially driven factory trials that directly support customer strategies.
- Evaluate trial output with a customer-first commercially minded approach.
- Actively share category insights, market signals and emerging opportunities.
- Continuously develop strong technical and commercial capability & work collaboratively with customer NPD and Procurement teams.
- Build effective cross-functional ways of working that accelerate customer projects.
Who are we looking for?
- A commercially minded individual who enjoys building relationships, presenting to clients, and influencing sales through technical expertise.
- Experience in a Dairy manufacturing environment (eg pasteurisation, homogenisation, incubation, cooling, cheese composition).
- Understanding of NPD project lifecycle.
- Educated to Degree level or equivalent experience in Dairy science, protein chemistry, functional ingredients or fermented products.
- Experience conducting product trials and analysing performance.
- Strong understanding of how to translate scientific principles into customer solutions.
- Works effectively both independently and within cross-functional teams.
- Demonstrates flexibility, supports colleagues, and maintains high standards of professionalism.
- Takes pride in work, adapts to changing priorities, and helps drive collective success.
The position offers an attractive basic salary, performance bonus and contributory pension scheme. If you are a proactive, organised and an enthusiastic team player then look no further.
Technical Account Manager employer: Dairygold Food Ingredients (UK) Ltd
Dairygold is an exceptional employer that values the fusion of scientific expertise and commercial acumen, providing a dynamic work environment for Technical Account Managers. With a strong focus on employee growth, we offer comprehensive training and development opportunities, alongside a competitive salary, performance bonuses, and a contributory pension scheme. Our collaborative culture encourages innovation and supports your journey in building meaningful relationships with clients while making a tangible impact in the dairy industry.
Contact Details:
Dairygold Food Ingredients (UK) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend relevant events, and connect with professionals on LinkedIn. We can’t stress enough how important it is to build relationships that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical expertise. We recommend using the STAR method to structure your answers, so you can clearly demonstrate your problem-solving skills and achievements.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can set you apart from other candidates. We suggest reiterating your enthusiasm for the role and briefly mentioning how your skills align with their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Technical Account Manager role. Highlight your scientific expertise and any commercial experience you have, as we want to see how you can bridge the gap between science and customer needs.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background in dairy science or food technology makes you the perfect fit. Don’t forget to mention specific examples of how you've influenced sales or supported customer projects.
Showcase Your Communication Skills:As a Technical Account Manager, you'll be building relationships and presenting to clients. Make sure your application showcases your ability to communicate complex scientific concepts in a clear and engaging way. We love seeing candidates who can connect with customers effectively!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Dairygold Food Ingredients (UK) Ltd
✨Know Your Science
Brush up on your knowledge of dairy science and the specific processes mentioned in the job description, like pasteurisation and homogenisation. Be ready to discuss how these processes impact product performance and how you can translate that into customer solutions.
✨Understand the Customer's Needs
Before the interview, research Dairygold and their major clients. Think about how you can align your technical expertise with their goals and challenges. Prepare examples of how you've successfully supported customers in the past, focusing on your ability to build relationships and influence sales.
✨Showcase Your Trial Experience
Be prepared to discuss your experience conducting product trials and analysing performance data. Highlight specific instances where your insights led to successful outcomes for customers. This will demonstrate your hands-on technical support skills and your understanding of the NPD project lifecycle.
✨Emphasise Team Collaboration
Dairygold values cross-functional teamwork, so be ready to share examples of how you've worked collaboratively with different teams. Discuss how you adapt to changing priorities and support colleagues, showcasing your flexibility and professionalism in a team environment.
