Technical Account Manager in Leeds

Technical Account Manager in Leeds

Leeds Full-Time 40000 - 50000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Combine your scientific expertise with commercial skills to support major clients.
  • Company: Join Dairygold, a leader in the dairy industry with a focus on innovation.
  • Benefits: Enjoy a competitive salary, performance bonuses, and a pension scheme.
  • Other info: Dynamic role with opportunities for professional growth and collaboration.
  • Why this job: Make a real impact by helping customers innovate and grow with our products.
  • Qualifications: Degree in Dairy science or related field; experience in product trials preferred.

The predicted salary is between 40000 - 50000 £ per year.

Monday to Thursday: 8 to 5, Friday: 8 to 4

Are you a Food Scientist or Dairy Technologist looking to step out of the lab and into a lucrative, customer-facing commercial career? Dairygold is looking for a Technical Account Manager to combine scientific expertise with commercial flair, acting as the main technical partner for our major clients.

Purpose of the role: To act as a trusted technical partner to customers by demonstrating how Dairygold products perform in their applications, offering clear solutions that support customer innovation and growth. Provides hands-on technical support throughout the development and trial process, ensuring successful delivery of customer projects and seamless introduction of new products into manufacturing.

Key activities will include:

  • Commercial Partnership: Act as the primary technical partner for customer Procurement and NPD teams, leading discussions to secure new business and project wins.
  • Work closely with customers to understand their goals, category pressures, and product performance requirements & offer clear guidance on product suitability and functionality.
  • Analyse application and trial data to deliver clear monthly insights & maintain accurate, accessible records of all samples and trials.
  • Lead commercially driven factory trials that directly support customer strategies.
  • Evaluate trial output with a customer-first commercially minded approach.
  • Actively share category insights, market signals and emerging opportunities.
  • Continuously develop strong technical and commercial capability & work collaboratively with customer NPD and Procurement teams.
  • Build effective cross-functional ways of working that accelerate customer projects.

Who are we looking for?

  • A commercially minded individual who enjoys building relationships, presenting to clients, and influencing sales through technical expertise.
  • Experience in a Dairy manufacturing environment (eg pasteurisation, homogenisation, incubation, cooling, cheese composition).
  • Understanding of NPD project lifecycle.
  • Educated to Degree level or equivalent experience in Dairy science, protein chemistry, functional ingredients or fermented products.
  • Experience conducting product trials and analysing performance.
  • Strong understanding of how to translate scientific principles into customer solutions.
  • Works effectively both independently and within cross-functional teams. Demonstrates flexibility, supports colleagues, and maintains high standards of professionalism. Takes pride in work, adapts to changing priorities, and helps drive collective success.

The position offers an attractive basic salary, performance bonus and contributory pension scheme. If you are a proactive, organised and an enthusiastic team player then look no further.

Technical Account Manager in Leeds employer: Dairygold Food Ingredients (UK) Ltd

Dairygold is an exceptional employer that values the fusion of scientific expertise and commercial acumen, providing a dynamic work environment for Technical Account Managers. With a strong focus on employee growth, we offer comprehensive training and development opportunities, alongside a competitive salary, performance bonuses, and a contributory pension scheme. Our collaborative culture encourages innovation and supports your journey in building meaningful relationships with clients while making a tangible impact in the dairy industry.

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Contact Details:

Dairygold Food Ingredients (UK) Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Account Manager in Leeds

Tip Number 1

Network like a pro! Reach out to industry contacts, attend relevant events, and engage on platforms like LinkedIn. We can’t stress enough how important it is to build relationships that could lead to job opportunities.

Tip Number 2

Prepare for interviews by practising common questions and showcasing your technical expertise. We recommend using the STAR method to structure your answers, so you can clearly demonstrate your problem-solving skills and achievements.

Tip Number 3

Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds, which is exactly what we want.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!

We think you need these skills to ace Technical Account Manager in Leeds

Food Science
Dairy Technology
Commercial Acumen
Technical Support
Data Analysis
Project Management
Customer Relationship Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Technical Account Manager role. Highlight your scientific background and any commercial experience you have, as we want to see how you can bridge the gap between science and customer needs.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your expertise in dairy science can benefit our clients. Be sure to mention specific examples of how you've successfully supported projects in the past.

Showcase Your Communication Skills:As a Technical Account Manager, you'll need to communicate complex ideas clearly. In your application, demonstrate your ability to convey technical information in an accessible way. This could be through your writing style or by including examples of presentations you've delivered.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!

How to prepare for a job interview at Dairygold Food Ingredients (UK) Ltd

Know Your Science

Brush up on your knowledge of dairy science and product trials. Be ready to discuss how your scientific expertise can translate into practical solutions for clients. Dairygold will want to see that you can confidently explain complex concepts in a way that resonates with their customers.

Understand the Customer's Needs

Before the interview, research Dairygold’s major clients and their specific challenges. Think about how you can position yourself as a trusted technical partner who understands their goals and can offer tailored solutions. This will show that you’re not just knowledgeable but also customer-focused.

Prepare for Scenario Questions

Expect questions that ask you to demonstrate your problem-solving skills in real-world scenarios. Prepare examples from your past experiences where you successfully led trials or collaborated with teams to achieve project goals. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Showcase Your Commercial Flair

Dairygold is looking for someone who can blend technical knowledge with commercial insight. Be prepared to discuss how you’ve influenced sales or secured new business in previous roles. Highlight any experience you have in building relationships and presenting to clients, as this will be key in your role as a Technical Account Manager.