Business Support Supervisor in Dunfermline
Business Support Supervisor

Business Support Supervisor in Dunfermline

Dunfermline Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily office operations and enhance team efficiency while tackling challenges.
  • Company: Dynamic business support team in a thriving environment.
  • Benefits: Flexible work options, generous leave, and health benefits.
  • Other info: Opportunities for personal development and career growth.
  • Why this job: Make a real difference by supporting colleagues and improving office efficiency.
  • Qualifications: Strong organisational skills and proficiency in Microsoft Office.

The predicted salary is between 36000 - 60000 £ per year.

This role is to support the business and ensure effective day-to-day running of the office and facilities, making sure our office is set up for the day ahead and closed down again at night with minimum disruption to our fee earning colleagues as possible. To co‑ordinate the activities of the Business Support team to ensure service delivery and continuity of support across the office, looking for opportunities to support our fee earning colleagues to deliver the higher value work that they are skilled to do. Removing the administrative in nature tasks from their workloads and enhancing our remit and administration skills in the business support team, dealing with the day-to-day challenges of running a building such as adverse weather issues, urgent repairs, and liaising with our cleaning contractor and other tradespeople.

Key Responsibilities

  • To oversee the day-to-day operation of the building and the facilities in respect of: Health & Safety (facilitation of DSE assessments, fire risk assessment etc) & Maintenance (monthly and ad hoc checks) and contractor liaison.
  • Oversee the ordering of all office and cleaning supplies, looking for best value.
  • Ensuring clean and tidy office, meeting and toilet facilities.
  • Ordering and serving office lunches as and when required.
  • Overseeing and gathering all data required for our insurance applications, ICAS and training submissions, assisting the office lead to ensure we meet all of our regulatory deadlines and requirements.
  • Overseeing any travel and other office space hire requirements ensuring efficient cost and net zero arrangements.
  • Lead the office Induction for new employees, this includes preparation work before and after the induction day, liaising with the HR team to make sure the new start is set up correctly, a seat has been allocated and all software has been provided.
  • Lead the 360 committee – facilitating fundraising activities and office social events.
  • Attend directors meeting to provide an update on the business support and facilities activities.
  • Allocate and coordinate the new client allocations for client managers, tax assistants etc and summarise wins/losses for Ops Manager monthly so it can be fed into resourcing.
  • Take ownership of ad hoc projects that require business support assistance – i.e. reallocation of clients, updating new field on CCH, data cleanse, ad hoc mail merges etc.
  • Work closely with onsite IT support to learn the intrigues of CCH reporting.
  • Line management responsibility for the business support team, including holiday approvals, 1-2-1’s, and ongoing performance appraisals.

Skills, Knowledge & Expertise

  • Ability to use/learn software and systems operated by the company as appropriate (e.g. CCH, Xero (admin wise)).
  • To have an excellent understanding of Outlook and any other packages which are relevant to the role.
  • To have an excellent understanding of Microsoft Word, Excel and PowerPoint.
  • Accurate keyboard skills and ability to accurately proofread work undertaken.
  • To develop and maintain good working relationships with own team and the wider team.
  • Ability to work to deadlines and to be flexible as regards the hours and assignments worked.
  • Ability to prioritise own work and the workload of others.

Job Benefits

  • 25 days annual leave (increases with length of service) plus normal statutory bank holidays.
  • Hybrid and flexible work options.
  • Buy and sell annual leave.
  • Life assurance.
  • Private medical.
  • Cycle to work scheme.
  • Greener car scheme.
  • Regular development reviews and training.
  • Group staff pension scheme.
  • Discounted shopping platform.

Business Support Supervisor in Dunfermline employer: Dains

As a Business Support Supervisor in Dunfermline, you will thrive in a dynamic work environment that prioritises employee well-being and professional growth. With benefits like hybrid working options, generous annual leave, and a commitment to ongoing training, our company fosters a supportive culture where your contributions are valued and recognised. Join us to be part of a team that not only ensures operational excellence but also engages in meaningful social activities, making every day at work rewarding.
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Contact Detail:

Dains Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Supervisor in Dunfermline

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Business Support Supervisor role. You never know who might have the inside scoop on an opening!

✨Tip Number 2

Prepare for those interviews! Research the company and its culture, especially how they handle business support. Think about how your skills can help them run their office smoothly and be ready to share specific examples.

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values. Use our website to find roles that excite you and match your skills. Tailor your approach to show why you’re the perfect fit for their team!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Business Support Supervisor in Dunfermline

Office Management
Health & Safety Compliance
Facilities Management
Team Coordination
Data Management
Client Allocation
Software Proficiency (CCH, Xero)
Microsoft Office Suite (Word, Excel, PowerPoint)
Communication Skills
Problem-Solving Skills
Time Management
Flexibility
Relationship Building
Project Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Business Support Supervisor role. Highlight your relevant experience in office management and team coordination, showing us how you can support our fee earning colleagues effectively.

Showcase Your Skills: We want to see your skills in action! Mention your proficiency with software like CCH and Xero, as well as your expertise in Microsoft Office. Don’t forget to include examples of how you've used these tools to improve efficiency in previous roles.

Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter team!

How to prepare for a job interview at Dains

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Supervisor. Familiarise yourself with the key tasks mentioned in the job description, such as overseeing day-to-day operations and managing the business support team. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

✨Showcase Your Organisational Skills

As this role involves coordinating various activities and ensuring smooth operations, be prepared to discuss your organisational skills. Bring examples of how you've successfully managed multiple tasks or projects in the past. Highlight any experience you have with software like CCH or Xero, as well as your proficiency in Microsoft Office.

✨Prepare for Scenario Questions

Expect questions that assess how you'd handle specific situations, such as dealing with urgent repairs or managing office supplies. Think of scenarios from your previous roles where you had to problem-solve or make quick decisions. This will showcase your ability to think on your feet and handle challenges effectively.

✨Emphasise Team Collaboration

The role requires working closely with various teams, so be ready to discuss your teamwork experiences. Share examples of how you've built good working relationships and supported colleagues in achieving their goals. This will demonstrate your ability to foster a collaborative environment, which is crucial for the success of the business support team.

Business Support Supervisor in Dunfermline
Dains
Location: Dunfermline

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