BR Admin Support/Administrator in Glasgow

Are you seeking your next career step as an Insolvency Administrator with a firm that is innovative, forward-thinking, and committed to continued support and career development? Joining Dains on a 12-month fixed-term contract could be your ideal next move. We are continuing to build a strong and integrated Insolvency team, reflecting sustained growth across our advisory services. This expansion enhances our capability to support clients through a broad range of corporate insolvency assignments.

The Dains Group is a fast-growing, independent accountancy practice ranked 22nd in the National Accountancy Age. With over 1000 talented individuals across the UK and Ireland, we are ready to drive growth, make an impact, and excel your career. At Dains, we believe our people are our greatest asset. As one of the UK’s fastest-growing accountancy groups, we offer a dynamic, inclusive, and supportive environment where ambitious professionals can thrive.

Responsibilities

• Act as the first point of contact for clients, directors, creditors, solicitors, and other stakeholders, providing a professional and discreet front-of-house service.
• Manage incoming telephone calls, emails, and correspondence, accurately triaging and directing enquiries to the appropriate case managers or insolvency practitioners.
• Greet and receive visitors, coordinate meeting room bookings, and support the smooth running of client and stakeholder meetings.
• Open, log, scan, and distribute incoming post; prepare and dispatch outgoing correspondence and statutory notices.
• Provide administrative support across a portfolio of corporate insolvency cases.
• Maintain and update case management systems, statutory records, and compliance checklists in line with regulatory and internal procedures.
• Prepare standard letters, reports, creditor communications, and statutory documentation for issue to stakeholders.
• Assist with Companies House and Insolvency Service filings, including forms, notices, and proof of debt processing.
• Input and reconcile case data, maintain diaries of statutory deadlines, and support timely completion of required filings and correspondence.
• Liaise with directors, creditors, solicitors, banks, and other professional advisors as required.
• Handle sensitive and confidential information in accordance with data protection, regulatory, and firm policies.
• Assist with billing administration, expense processing, and time recording where applicable.
• Maintain reception standards, office supplies, and a professional office environment.
• Provide ad hoc administrative support to insolvency practitioners, managers, and the wider corporate team.

Skills, Knowledge & Expertise

• Helpful and Professional Attitude: Demonstrates a positive and approachable demeanor when interacting with colleagues, clients, and stakeholders. Maintains professionalism in all communications and situations, ensuring a supportive environment that fosters teamwork and collaboration.
• Good Time-Management and Ability to Work to Deadlines: Effectively prioritises tasks and manages workload to meet tight deadlines without compromising quality. Shows strong organizational skills, balancing multiple responsibilities simultaneously while maintaining productivity and efficiency.
• Excellent Communication Skills: Possesses strong verbal and written communication abilities, capable of conveying information clearly and concisely to diverse audiences. Skilled in active listening, ensuring understanding and facilitating effective two-way communication within the team and with external contacts.
• Good Working Knowledge of MS Office (Outlook, Word, Excel, etc.): Proficient in using Microsoft Office applications to create, edit, and manage documents, spreadsheets, and email correspondence. Utilises features and functions of these tools to enhance productivity and streamline day-to-day operations.
• Attention to Detail: Displays meticulous attention to accuracy in all tasks, ensuring data integrity, error-free documentation, and adherence to company standards.

Benefits

• Flexible and hybrid/smart working options
• 25 days annual leave (plus bank holidays)