At a Glance
- Tasks: Lead customer service strategy and enhance parts agenda across the UK.
- Company: Daimler Truck UK, a leader in the commercial vehicle industry.
- Benefits: Competitive salary, leadership role, and opportunity to shape customer experiences.
- Other info: Join a dynamic team and influence the future of customer service.
- Why this job: Make a significant impact on customer service excellence and profitability.
- Qualifications: Proven leadership experience in customer service within high-volume sectors.
The predicted salary is between 80000 - 120000 £ per year.
Daimler Truck UK is seeking a visionary Director Customer Service & Parts to lead the UK customer service and parts agenda, reporting to the MD and serving on the Board.
You will shape strategy, drive customer excellence, and steer service profitability across our nationwide dealer network.
This executive role requires strategic impact, cross-functional leadership, and a track record in delivering exceptional customer experiences within a high-volume commercial vehicle business.
We think you need these skills to ace Growth Leader, Customer Service & Parts in Milton Keynes
Strategic Leadership
Customer Service Excellence
Cross-Functional Leadership
Profitability Management
Experience in High-Volume Commercial Vehicle Business
Visionary Thinking
Stakeholder Engagement
