IT Domain Specialist in Milton Keynes

At Daimler Truck UK Ltd we deliver Sales and Marketing for all Daimler Truck UK products in the UK. These include: Mercedes-Benz Trucks, renowned for their quality, reliability, and innovative features, catering to various industries, from logistics and construction to long-haul transportation. FUSO Trucks, a subsidiary of Daimler, specializes in light and medium-duty trucks, offering practical solutions for urban delivery, short-haul transport, and vocational applications.

We are dedicated to sustainable transportation solutions to provide fuel efficiency, emission reduction, and safety across our ranges. We have an opportunity for an IT Domain Specialist waiting just for you. Reporting into the Head of IT, you will be responsible for acting as the local expert for a specific IT domain (e.g., Sales, After Sales), ensuring the effective operation of local and central applications, and serving as the primary contact for all IT-related processes within the domain.

The role focuses on aligning business-critical processes with HQ standards while addressing market-specific requirements, supporting smooth operations, and facilitating communication between local teams and HQ.

• Serve as the local expert for the assigned IT domain, understanding how local and central applications interact with business processes.
• Align business-critical processes with HQ standards while addressing market-specific requirements.
• Ensure effective operation and coordination of local and central applications within the domain.
• Act as the primary liaison to HQ, communicating market-specific needs, challenges, and improvement opportunities.
• Coordinate with Local TAM for HQ Apps on releases, updates, and changes to HQ solutions.
• Facilitate issue resolution by ensuring local teams have the knowledge and tools to troubleshoot and escalate issues appropriately.
• Create and maintain clear documentation of local integrations, adaptations, and support processes.
• Ensure compliance with company-wide IT policies and data security requirements within the domain.

We are seeking a candidate with strong knowledge of local and central IT applications and how they support business processes, ideally gained within Daimler Truck or a similar multi-country organisation. You should be able to align local processes with HQ standards while accommodating market-specific needs. Excellent communication and coordination skills are essential, as you will work closely with both HQ and local teams.

The role also requires experience in documentation, process standardisation, and effective problem-solving to support smooth issue resolution. A solid understanding of company-wide IT policies and data security requirements is important, along with a collaborative mindset and the ability to share best practices across markets.

This is a full-time hybrid role, where you would be required to work from our head office based in Milton Keynes a minimum of two days a week in the office.

Alongside the opportunity to work for a great business that is passionate about everything we do, we offer a competitive salary and a discretionary bonus structure. You’ll be able to join our pension scheme, and you’ll also receive a comprehensive benefits package including private medical insurance, 25 days’ annual leave plus public holidays and hybrid working based out of our Head Office in Willen, Milton Keynes. You’ll also have access to a range of voluntary benefits that you can choose from to suit your lifestyle.

We’re committed to supporting your wellbeing, with access to colleague wellbeing resources including our Employee Assistance Programme and Mental Health First Aiders. We’re invested in your growth too, providing the training and knowledge you need to reach your potential.

Once you click apply, we’ll take you through to the Daimler Truck careers portal. Here, you’ll need to complete a short application form, attach your current CV. Simple. Don't forget to follow us on LinkedIn @ Daimler Trucks UK Ltd.