Executive Director, Customer Service & Parts Growth

Executive Director, Customer Service & Parts Growth

Full-Time 80000 - 120000 Β£ / year (est.) No working from home possible
Daimler Truck UK

At a Glance

  • Tasks: Lead customer service and parts strategy, enhancing customer experience and driving growth.
  • Company: Daimler Truck UK, a leader in the automotive industry with a focus on innovation.
  • Benefits: Competitive salary, leadership opportunities, and a chance to shape company culture.
  • Other info: Join a dynamic team committed to inclusivity and high performance.
  • Why this job: Be a key player in transforming customer service and parts operations across the UK.
  • Qualifications: Proven leadership experience and a passion for customer service excellence.

The predicted salary is between 80000 - 120000 Β£ per year.

Daimler Truck UK is seeking an inspirational leader to serve as Director Customer Service & Parts, reporting to the Managing Director and contributing as a Board of Management member. You will shape the UK CS & Parts strategy, steer customer experience, and drive profitable growth across a national dealer network.

You will oversee customer service, parts sales, logistics, and technical operations with a team of senior leaders, fostering an inclusive, high-performing culture focused on delivering.

Executive Director, Customer Service & Parts Growth employer: Daimler Truck UK

Daimler Truck UK is an excellent employer, offering a dynamic work culture that values collaboration and innovation. As a part-time Senior Buyer, you will enjoy the flexibility of working days while engaging in strategic negotiations that directly impact the business. With competitive salaries and a strong focus on professional development, this role provides meaningful opportunities for growth within a leading company in the automotive industry.

Daimler Truck UK

Contact Details:

Daimler Truck UK Recruitment Team

We think you need these skills to ace Executive Director, Customer Service & Parts Growth

Leadership
Strategic Planning
Customer Experience Management
Profitability Analysis
Team Management
Logistics Management
Technical Operations Oversight