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- Tasks: Assist with training administration and support the UK Service Team.
- Company: Join a leading automotive brand with a focus on innovation and teamwork.
- Benefits: Competitive salary, 33 days holiday, private medical insurance, and a pension scheme.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Gain valuable business experience while earning a Level 3 qualification.
- Qualifications: GCSE Grade 5 in Maths and English, strong communication skills, and team player.
The predicted salary is between 16224 - 25775 £ per year.
Responsibilities
- Assist the Training Manager with all aspects of training administration.
- Provide general administration support to the UK Service Team as needed.
- Support the Customer Service Coordinator with the creation of reports relating to dealer KPI’s.
- Assist with the production of weekly and monthly reports relating to CSP initiatives, such as ServiceCards, recalls and any other ad hoc requests.
- Support the assignment of new systems/applications to the UK & Ireland Dealer Networks.
Qualifications
- Must hold the right to work in the UK.
- Minimum GCSE Grade 5 or above (or equivalent) in Maths and English.
- Excellent communication skills.
- Experience in dealing with customers both face-to-face and on the telephone is desirable.
- The ability to work as part of a team is essential.
- Strong attention to detail.
- Knowledge of Microsoft Word, Excel and PowerPoint.
We Offer
- A salary ranging from £16,224 to £25,775.88, depending on your age.
- A working week of 39 hours, Monday to Friday.
- 33 days holiday per year including statutory holidays.
- Life assurance from day one (4 x basic salary).
- A group personal pension scheme with employer contribution increases, based on length of service.
- Private medical insurance.
- Access to the Mercedes Benz car lease scheme.
- An employee assistance and wellbeing program.
- Recognition of employee milestones.
- The opportunity to develop essential business knowledge and experience at the same time as gaining a Level 3 Business Administration qualification.
Aftersales Apprentice in Coventry employer: Daimler Truck UK
Contact Detail:
Daimler Truck UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Apprentice in Coventry
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves dealing with customers, make sure you can confidently express yourself both face-to-face and over the phone. Role-playing with a friend can really help!
✨Tip Number 3
Show off your attention to detail! During interviews, share examples of how you've successfully managed tasks that required precision. This will demonstrate that you’re the right fit for the administrative side of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Aftersales Apprentice in Coventry
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Aftersales Apprentice role. We want to see how you can assist the Training Manager and support the UK Service Team!
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t forget to showcase your ability to interact with customers and team members. We love seeing examples of how you've dealt with customers face-to-face or over the phone.
Attention to Detail is Key: We’re looking for someone with strong attention to detail, especially when it comes to creating reports and handling administration tasks. Make sure your application is free from typos and clearly structured to reflect this quality!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at Daimler Truck UK
✨Know Your Role
Make sure you understand the responsibilities of an Aftersales Apprentice. Familiarise yourself with training administration, report creation, and customer service tasks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Brush Up on Your Skills
Since the role requires knowledge of Microsoft Word, Excel, and PowerPoint, take some time to practice these applications. Be ready to discuss how you've used them in the past or how you plan to use them in this role. It’ll demonstrate your readiness to hit the ground running.
✨Show Off Your Communication Skills
Excellent communication is key for this position. Prepare examples of how you've effectively communicated with customers, whether face-to-face or over the phone. This will highlight your ability to handle customer interactions smoothly.
✨Team Player Attitude
The ability to work as part of a team is essential. Think of instances where you've collaborated with others to achieve a goal. Sharing these experiences will show that you can contribute positively to the UK Service Team.