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For Companies At a Glance
- Tasks: Lead a dynamic team and drive customer satisfaction in the motor vehicle industry.
- Company: Join a leading company in the commercial motor vehicle sector.
- Benefits: Competitive salary, generous holiday, private medical insurance, and pension scheme.
- Why this job: Make a real impact while developing your leadership skills in a hands-on role.
- Qualifications: HNC/D in Motor Vehicle or Mechanical Engineering and proven management experience required.
- Other info: Enjoy a supportive work environment with opportunities for personal and professional growth.
The predicted salary is between 60000 - 84000 £ per year.
Overview
As the Senior Manager, reporting directly to the Director of Customer Service and Parts, you will:
- Lead day-to-day Service Centre and Mobile Technician activities.
- Deliver on budgets, targets, and quality standards.
- Recruit, coach, and inspire a high-performing team.
- Build strong customer relationships and resolve issues effectively.
- Drive new business opportunities and growth.
- Ensure compliance with health, safety, and company policies.
This is a hands-on leadership role where you’ll make a real impact on both team performance and customer satisfaction.
Qualifications
We’re looking for someone with:
- HNC/D in Motor Vehicle or Mechanical Engineering (minimum).
- Proven management experience in the commercial motor vehicle industry (Bus & Coach or Truck & Van preferred).
- A track record of leading teams, managing budgets, and delivering profitability.
- Strong leadership, customer service, and commercial skills.
What We Offer
- A salary from £60,000 with a performance related bonus.
- 39-hour working week, Monday to Friday.
- 33 days holiday per year (including statutory holidays).
- Life assurance from day one (4x basic salary).
- Group personal pension scheme, with employer contributions increasing with service length.
- Private medical insurance.
- Access to the Mercedes-Benz car lease scheme.
- Employee assistance & wellbeing programme.
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Senior Manager BusWorld Home employer: Daimler Buses UK Ltd.
Contact Detail:
Daimler Buses UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager BusWorld Home
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor vehicle industry, especially those who might know about opportunities at BusWorld. A friendly chat can sometimes lead to a job offer before it even gets advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase how you can drive team performance and customer satisfaction.
✨Tip Number 3
Show off your achievements! When discussing your experience, focus on specific examples where you've led teams to success or improved customer relationships. Numbers speak volumes, so if you’ve hit targets or improved budgets, make sure to highlight that.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Senior Manager BusWorld Home
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience in the commercial motor vehicle industry, as well as any relevant qualifications like your HNC/D in Motor Vehicle or Mechanical Engineering.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Senior Manager role. Share specific examples of how you've led teams, managed budgets, and delivered results in previous positions. This is your chance to show off your personality!
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your leadership style and how you inspire high-performing teams. We want to see how you build strong customer relationships and resolve issues effectively, so don’t hold back on those examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Daimler Buses UK Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of the commercial motor vehicle industry, especially in relation to buses and coaches. Be ready to discuss your experience with budgets, team management, and how you've driven profitability in past roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've inspired high-performing teams. Think about specific situations where you’ve coached team members or resolved conflicts effectively, as this will resonate well with the interviewers.
✨Customer-Centric Mindset
Since building strong customer relationships is key, come equipped with stories that demonstrate your commitment to customer service. Discuss how you've handled difficult situations and turned them into positive outcomes for both the customer and the business.
✨Be Ready for Compliance Questions
Given the importance of health, safety, and company policies in this role, be prepared to talk about your experience ensuring compliance in previous positions. Highlight any initiatives you've led to improve safety standards or operational efficiency.
