Mercedes-Benz World in the United Kingdom is seeking a Track & Contact Centre Contract Manager MB World to lead a customer-focused team and oversee service delivery, contracts and supplier relationships. You’ll drive performance, manage budgets, and develop initiatives that improve efficiency, sales and customer experience, while ensuring compliance and high standards across all touchpoints.
This role offers a dynamic environment with opportunities to shape the customer journey at Mercedes-Benz
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Track & Contact Centre Contract Leader in Milton Keynes employer: Daimler AG
As a Sensitive Processes & Vulnerable Customer Specialist at MBFS, you will be part of a compassionate team dedicated to delivering fair and tailored outcomes for vulnerable customers. Our supportive work culture prioritises employee wellbeing and professional growth, offering access to training opportunities and resources like Mental Health First Aiders. Located in a dynamic environment, we provide competitive salaries, flexible benefits, and a commitment to compliance and customer care, making MBFS an excellent employer for those seeking meaningful and rewarding work.
