Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Launch clients and optimise their experience through data analysis and project management.
- Company: Join DailyPay, a leading worktech company transforming pay solutions.
- Benefits: Competitive pay, equity options, health insurance, generous PTO, and fun events.
- Why this job: Make a real impact while growing your skills in a dynamic, innovative environment.
- Qualifications: Bachelor’s degree or relevant experience; strong analytical and project management skills.
- Other info: Flexible hybrid role with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About Us: DailyPay is transforming the way people get paid. As a worktech company and the industry’s leading on demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being outside of the workplace. DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast.
The Role: As a Professional Services Associate, you will be an integral part of a new and dynamic team at DailyPay, a hybrid role encompassing expertise from all Professional Services teams. Your primary responsibilities will include quality assurance for client launches and changes, onboarding of new populations for existing clients, and launching xSME clients through streamlined integration processes. Additionally, you will contribute to various ad hoc client projects and conduct thorough reviews to optimize client and user experience. We are actively seeking an individual who is analytical, highly collaborative, and possesses an inherent sense of curiosity, coupled with an exceptional eye for detail. In this role, you will work cross-functionally with a diverse group of internal stakeholders, including Implementation Managers, Technical Engagement Analysts, and Implementations Control Analysts, among others. This position also offers a unique opportunity to progressively deepen your expertise in data analysis, client review methodologies, and technical integrations, making it an excellent career step for someone eager to learn, grow, and expand their professional horizons within a fast-paced and innovative environment.
Shift Pattern: Monday to Friday 10:30AM - 6:30PM
If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.
How You Will Make an Impact:
- Launch xSME clients in streamlined implementations processes
- Closely monitor and escalate errors for new client launches and existing clients’ changes
- Develop expertise in our product, configuration, and backend processes
- Assist in identifying process gaps, potential for automation, and improvements to existing data queries
- Support existing client integration changes involving location and pay code additions
- Support data collection and organization for client reviews
- Leverage data analytics and QA insights to examine individual client issues and systemic problems
What You Bring to The Team:
- Bachelor’s degree or relevant experience in an operational, technical, or real-time monitoring environment
- Strong analytical ability to review data and set ups to identify and escalate issues
- Excellent project management skills and a high level of attention to detail
- Capacity to prioritize and handle multiple projects simultaneously
- Ability to communicate effectively with cross functional teams
What We Offer:
- Competitive compensation
- Opportunity for equity ownership
- Private health insurance option
- Employee Resource Groups
- Fun company outings and events
- Generous PTO Allowance
- 5% Pension contribution
Professional Services Associate employer: DailyPay
Contact Detail:
DailyPay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Professional Services Associate
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DailyPay on LinkedIn. Ask them about their experiences and any tips they might have for landing the Professional Services Associate role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by diving deep into DailyPay's mission and values. Understand how their on-demand pay solution works and think of ways you can contribute to their goals. Showing genuine interest in the company will set you apart from other candidates.
✨Tip Number 3
Practice your analytical skills! Since the role requires strong data analysis, brush up on your ability to interpret data and identify trends. You could even bring examples of how you've used data to solve problems in past roles to impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at DailyPay. Good luck!
We think you need these skills to ace Professional Services Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Professional Services Associate role. Highlight your analytical abilities and project management skills, as these are key for us at DailyPay.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this opportunity. Share specific examples of how you've collaborated with teams or tackled complex projects in the past, showing us your curiosity and attention to detail.
Showcase Your Analytical Skills: Since this role involves data analysis and quality assurance, be sure to mention any relevant experience you have in these areas. We want to see how you've used data to solve problems or improve processes in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at DailyPay
✨Know Your Stuff
Before the interview, make sure you understand DailyPay's mission and how their on-demand pay solution works. Familiarise yourself with the role of a Professional Services Associate and think about how your skills can contribute to client launches and integrations.
✨Show Off Your Analytical Skills
Since the role requires strong analytical abilities, be prepared to discuss examples from your past experiences where you've successfully identified issues or optimised processes. Use specific data or outcomes to illustrate your points.
✨Be Collaborative
This position involves working with various teams, so highlight your teamwork skills. Share instances where you've collaborated effectively with others, especially in cross-functional settings, to achieve a common goal.
✨Ask Smart Questions
Prepare thoughtful questions that show your curiosity about the company and the role. Inquire about the challenges they face in client integrations or how they measure success in the Professional Services team. This demonstrates your genuine interest and eagerness to learn.
