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- Tasks: Lead the store team, ensure smooth operations, and deliver top-notch customer service.
- Company: Join Daily Paper, a brand that celebrates creativity, inclusivity, and community.
- Benefits: Competitive pay, flexible hours, and a vibrant work environment.
- Why this job: Be a key player in a dynamic fashion brand that inspires and empowers youth.
- Qualifications: 1 year of retail experience and strong leadership skills required.
- Other info: Opportunity to grow within a diverse and creative team.
The predicted salary is between 24000 - 36000 £ per year.
With an ability to unite global communities across borders, Daily Paper is more than a clothing brand. Through creativity, fashion and education, we aim to inspire young adults and set an example of giving back. Daily Paper has attracted a tribe of multidisciplinary creatives and cultivated a community of individuals who celebrate their own roots and champion inclusivity. The diverse and deep-rooted diaspora culture is the bedrock of our brand, echoing in every collection – and always portrayed through the lens of the youth.
Role:
We are looking for a Supervisor (Key Holder) for our London store. You must be available for at least 32 hours per week. As a Supervisor, you act as both a Daily Paper brand ambassador and a supporting leader within the store team. You are trusted to open and close the store, oversee daily operations, and ensure the team maintains the highest standards of customer service. With your proactive and positive attitude, you inspire colleagues and deliver a seamless shopping experience to our customers. You are a hard worker who thrives in a retail environment and takes responsibility for smooth store operations, always aiming to exceed expectations.
Your responsibilities:
- Act as the face of Daily Paper, promoting our brand’s image in a positive and professional way.
- Take responsibility as key holder: open and close the store and ensure all operational standards are met.
- Supervise and support the store team during shifts, providing guidance when needed.
- Advise customers in an optimal and precise manner on the product, quality, style, and ongoing promos.
- Build and maintain strong customer relationships and answer questions in a helpful way.
- Aim to reach sales targets and motivate the team to exceed them.
- Ensure in-store VM reflects the brand identity.
- Oversee stockroom organization and make sure inventory is well maintained.
- Carry out additional tasks when required, supporting the Store Manager and Assistant Store Manager, in driving store performance.
Job requirements
- Minimum of 1 year of retail experience, preferably in a supervisory or key holder role.
- Strong customer service and communication skills.
- Ability to lead by example and motivate a team.
- Flexible availability, including evenings, weekends, and holidays.
- Reliable and trustworthy, with a strong sense of responsibility.
- Familiarity with fashion or lifestyle retail is a plus.
- Fluent in English (spoken and written); additional languages are an advantage.
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Supervisor (Key Holder) employer: Daily Paper
Contact Detail:
Daily Paper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (Key Holder)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Daily Paper's mission, values, and latest collections. This way, when you walk into that interview, you can show off your passion and understanding of what makes the brand tick.
✨Tip Number 2
Network like a pro! Connect with current employees or others in the industry on social media platforms. A friendly chat can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in-store, like dealing with difficult customers or motivating your team. Practising these responses will help you shine during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor (Key Holder)
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your enthusiasm for Daily Paper shine through! Share why you love our brand and how you connect with our mission of inclusivity and creativity. We want to see that you’re not just looking for a job, but that you genuinely care about what we stand for.
Highlight Relevant Experience: Make sure to showcase your retail experience, especially if you've held a supervisory or key holder role before. We’re looking for someone who can lead by example, so mention any specific achievements or responsibilities that demonstrate your ability to motivate a team and deliver excellent customer service.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. We appreciate when candidates take the extra step to align their experiences with what we’re looking for in a Supervisor.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and it ensures your application goes straight to us. Plus, you’ll get to explore more about our brand while you’re at it!
How to prepare for a job interview at Daily Paper
✨Know the Brand Inside Out
Before your interview, dive deep into Daily Paper's ethos, collections, and community initiatives. Understanding their mission to inspire young adults and promote inclusivity will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or handled challenging situations. This will demonstrate your capability to inspire and support your colleagues.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer. Highlighting your ability to build strong relationships will resonate well with the interviewers.
✨Flexibility and Reliability Matter
Since the role requires flexible availability, be honest about your schedule and willingness to work evenings and weekends. Emphasising your reliability and sense of responsibility will show that you're a trustworthy candidate for the key holder position.
