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- Tasks: Lead the store team, ensuring top-notch customer service and smooth operations.
- Company: Daily Paper, a brand that celebrates creativity, inclusivity, and community.
- Benefits: Competitive pay, flexible hours, and a vibrant work environment.
- Why this job: Be a key player in a brand that inspires and empowers young adults.
- Qualifications: 1 year of retail experience and strong leadership skills required.
- Other info: Join a diverse team and grow your career in fashion retail.
The predicted salary is between 24000 - 36000 £ per year.
With an ability to unite global communities across borders, Daily Paper is more than a clothing brand. Through creativity, fashion and education, we aim to inspire young adults and set an example of giving back. Daily Paper has attracted a tribe of multidisciplinary creatives and cultivated a community of individuals who celebrate their own roots and champion inclusivity. The diverse and deep-rooted diaspora culture is the bedrock of our brand, echoing in every collection - and always portrayed through the lens of the youth.
We are looking for a Supervisor (Key Holder) for our London store. You must be available for at least 32 hours per week. As a Supervisor, you act as both a Daily Paper brand ambassador and a supporting leader within the store team. You are trusted to open and close the store, oversee daily operations, and ensure the team maintains the highest standards of customer service. With your proactive and positive attitude, you inspire colleagues and deliver a seamless shopping experience to our customers. You are a hard worker who thrives in a retail environment and takes responsibility for smooth store operations, always aiming to exceed expectations.
Your responsibilities:
- Act as the face of Daily Paper, promoting our brand's image in a positive and professional way.
- Take responsibility as key holder: open and close the store and ensure all operational standards are met.
- Supervise and support the store team during shifts, providing guidance when needed.
- Advise customers in an optimal and precise manner on the product, quality, style, and ongoing promotions.
- Build and maintain strong customer relationships and answer questions in a helpful way.
- Aim to reach sales targets and motivate the team to exceed them.
- Ensure in-store VM reflects the brand identity.
- Oversee stockroom organization and make sure inventory is well maintained.
- Carry out additional tasks when required, supporting the Store Manager and Assistant Store Manager, in driving store performance.
Job requirements:
- Minimum of 1 year of retail experience, preferably in a supervisory or key holder role.
- Strong customer service and communication skills.
- Ability to lead by example and motivate a team.
- Flexible availability, including evenings, weekends, and holidays.
- Reliable and trustworthy, with a strong sense of responsibility.
- Familiarity with fashion or lifestyle retail is a plus.
- Fluent in English (spoken and written); additional languages are an advantage.
Supervisor (Key Holder) in London employer: Daily Paper
Contact Detail:
Daily Paper Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (Key Holder) in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Daily Paper's collections and values. This way, you can show how your personal style aligns with their mission and how you can contribute to their community.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your proactive attitude and ability to inspire others.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and what it takes to succeed as a Supervisor at Daily Paper.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Daily Paper family.
We think you need these skills to ace Supervisor (Key Holder) in London
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your enthusiasm for Daily Paper shine through! Share why you love our brand and how you connect with our mission of inclusivity and creativity. We want to see that you’re not just looking for a job, but that you genuinely care about what we stand for.
Highlight Relevant Experience: Make sure to showcase your retail experience, especially if you've held a supervisory or key holder role before. We’re looking for someone who can lead by example, so mention any specific achievements or responsibilities that demonstrate your ability to motivate a team and deliver excellent customer service.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Daily Paper!
How to prepare for a job interview at Daily Paper
✨Know the Brand Inside Out
Before your interview, dive deep into Daily Paper's ethos, collections, and community initiatives. Understanding their mission to inspire young adults and promote inclusivity will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or handled challenging situations. This will demonstrate your capability to inspire colleagues and maintain high standards.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer. Highlighting your strong communication skills and ability to build relationships will resonate well with the interviewers.
✨Flexibility and Reliability Matter
Since the role requires flexible availability, be honest about your schedule and willingness to work evenings and weekends. Emphasising your reliability and sense of responsibility will show that you're a trustworthy candidate for the key holder position.
