Care Coordinator in Coventry

Company Description

Daily Living Care LTD is a care provider based in BIrmingham, United Kingdom, supporting individuals with their daily living needs. The organization focuses on delivering reliable, person-centered care services that promote independence, dignity, and quality of life. Team members work closely with clients, families, and other professionals to ensure consistent and compassionate support. The company values respect, professionalism, and continuous improvement in its care standards, offering staff opportunities to develop their skills within a supportive environment.

Role Description

The Care Coordinator is a full-time, on-site role based in Birmingham, responsible for organizing and overseeing care services for clients. Day-to-day tasks include assessing client needs, developing and updating care plans, and coordinating home care visits with support staff. The role involves regular communication with clients, families, and healthcare professionals to ensure care is delivered safely, effectively, and in line with individual preferences. The Care Coordinator will manage case records, monitor service quality, respond to client queries and concerns, and help resolve issues promptly. This position also requires collaborating with the wider team to improve processes, maintain compliance with relevant regulations, and support positive outcomes for clients.

Qualifications

• Candidates should possess skills in Care Coordination and Case Management to plan, organize, and monitor care services effectively.
• Candidates should possess strong Communication and Customer Service skills to interact professionally with clients, families, and colleagues.
• Candidates should possess knowledge of Home Care practices to support safe, person-centered services in client homes.
• Relevant experience in social care, healthcare, or community support settings is beneficial.
• A relevant qualification in health and social care (or equivalent experience) is preferred, along with familiarity with care regulations and safeguarding.
• Ability to work collaboratively, manage time effectively, maintain accurate records, and use basic computer systems is required.