At a Glance
- Tasks: Manage customer inquiries and support operations in a fast-paced environment.
- Company: Join Daily Dose, one of the UK's fastest-growing juice brands.
- Benefits: Full-time hours, supportive team, and free juice!
- Other info: Opportunity for growth in a vibrant, friendly workplace.
- Why this job: Be part of a dynamic team making a difference with rescued fruit and veg.
- Qualifications: Previous customer service experience and strong organisational skills.
The predicted salary is between 20000 - 25000 £ per year.
We're looking for someone to join the Daily Dose team on a temporary basis for a minimum of 8 weeks, with the possibility to extend, dependent on volume of work.
Daily Dose is one of the UK's fastest-growing cold-pressed juice brands. We supply hundreds of cafés, coffee shops, wholesalers and retailers across the UK with fresh juices made from rescued British fruit and vegetables. We're a small team that works hard, gets stuck in and genuinely enjoys what we do. If you're organised, like being busy and enjoy helping customers, we'd love to hear from you.
The Role
You'll play a key part in keeping our customer operations running smoothly, working closely with the sales and operations teams. Day-to-day you'll be responsible for:
- Managing the customer inbox and responding to emails
- Communicating any out-of-stock products to customers
- Liaising with the warehouse and wider team to make sure orders run as planned
- Supporting customers with general queries
- Helping with customer outreach via email when needed
We're looking for someone who:
- Has previous customer service experience
- Has great attention to detail
- Is organised and can manage multiple tasks at once
- Is confident communicating with customers by email
- Picks things up quickly and isn't afraid to ask questions
- Has a positive attitude and enjoys working as part of a team
What you'll get
- Full-time hours (Monday-Friday, 9am-5pm)
- A friendly, supportive team
- Free Daily Dose juice whenever you fancy one
- Experience in a fast-growing business with opportunities to grow our team
If this sounds like something you'd enjoy, we'd love to hear from you.
Customer Service Representative - Temporary in Corby employer: Daily Dose Juice
Daily Dose is an excellent employer, offering a vibrant work culture where teamwork and enthusiasm are at the forefront. As a rapidly growing cold-pressed juice brand based in Corby, employees benefit from full-time hours, a supportive team environment, and the unique perk of enjoying free Daily Dose juice. With opportunities for personal growth within a dynamic business, this role is perfect for those looking to make a meaningful impact while developing their customer service skills.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative - Temporary in Corby
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Daily Dose Juice.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Daily Dose Juice. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Customer Service Representative - Temporary in Corby
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Daily Dose Juice.
How to prepare for a job interview at Daily Dose Juice
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Daily Dose Juice's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Daily Dose Juice offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
