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For Companies At a Glance
- Tasks: Provide technical support and fault diagnosis for HVAC systems in a dynamic office environment.
- Company: Daikin UK, a leader in innovative HVAC solutions.
- Benefits: Competitive salary, bonus, comprehensive benefits, and a supportive work culture.
- Why this job: Transition from hands-on work to an impactful office role with growth opportunities.
- Qualifications: Experience in HVAC systems and strong problem-solving skills.
- Other info: Join a team that values your expertise and fosters professional development.
The predicted salary is between 36000 - 60000 £ per year.
Bristol (Office Based)
Competitive Salary + Bonus + Benefits
Are you a HVAC Specialist with hands-on expertise of fault diagnosis across a range of ASHPs?
Ready to transition off the tools and into an office-based Technical Helpdesk role? If so, this could be the perfect opportunity for you.
Whats In It For You?
At Daikin UK we value our employees and their contributions. We offer a comprehensive rewards package including:
- Highly competitive bonus.
- Employer Pension Contributions at 7%
- Comprehensive private medical and personal accident insurance plans.
- Investment in your training and development to encourage and support your career progression within the company.
How You Can Play Your Part:
As a Technical Specialist, youll leverage your technical expertise to resolve a variety of customer queries, translating their concerns into effective troubleshooting strategies.
You Will Be:
- Acting as the point of escalation to resolve installation and/or service enquiries, youll know the right questions to ask in order to reach a conclusive diagnosis.
- Competent with electrical schematics and problem solving in a fast paced-environment.
- Building strong relationships and trust with customers through excellent communication.
- Customer service centric upholding the most professional, personable demeanour throughout to deliver service excellence.
About You:
You are technically astute, with a strong ability to diagnose and resolve issues across a range of ASHPs; specific Daikin Altherma experience would be highly advantageous. You possess:
- City & Guilds in Heating & Ventilation L2 or equivalent experience
- F-gas (2079) qualified, with adept experience handling refrigerants.
- G3 unvented cylinders / hot water systems
- Your passion for mastering all technical issues has meant youve been a point of escalation to resolve breakdowns and reactive service call-outs.
If you\’re looking to transition into an office-based role while still applying your deep technical knowledge in a helpdesk environment, this is your chance to make an impact.
Your Interview Journey:
Interview 1: Introduction and Exploration Call
With: Your Daikin Recruitment Business Partner
Purpose: For you to get the lowdown on Daikin; who we are, what we do, and what makes us tick. It also provides us with an opportunity to understand your experiences, motivations, and personality.
Interview 2: Structured Interview
With: Hiring Manager
Purpose: A detailed discussion to explore your work experience and delve into Daikin\’s operations, focusing on the specifics of the role.
Interview 3: Final Formal Interview
With: Hiring Manager and a Senior Management Team Member
Purpose: Your opportunity to demonstrate your technical knowledge and expertise, by answering some in-depth technical questions relevant to the role.
About Us:
Daikin UK Ltd provides innovative, premium quality, indoor climate management solutions to meet the changing needs of our residential, commercial, and industrial customers. Over 100 years of precision and innovation has helped Daikin UK build a worldwide reputation for quality and technology.
We are committed to fostering a diverse and inclusive workplace where all employees and applicants are valued and respected. We believe that diversity in our team enhances creativity, innovation, and performance. We welcome applications from individuals of all backgrounds. Join us in creating an environment where everyone can thrive.
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Technical Specialist employer: Daikin
Contact Detail:
Daikin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC industry and let them know you're on the lookout for a Technical Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your fault diagnosis skills and be ready to discuss your hands-on experience with ASHPs. We want to see how your expertise can translate into the office-based helpdesk role.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Daikin UK and becoming part of our team.
We think you need these skills to ace Technical Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HVAC expertise and any relevant experience with ASHPs. We want to see how your skills match the Technical Specialist role, so don’t be shy about showcasing your hands-on experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about transitioning into an office-based role and how your background makes you a great fit for our team at Daikin UK.
Showcase Problem-Solving Skills: As a Technical Specialist, you'll need to diagnose faults effectively. In your application, share examples of how you've tackled challenges in the past. We love seeing your thought process and how you approach problem-solving!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Daikin
✨Know Your HVAC Stuff
Make sure you brush up on your knowledge of HVAC systems, especially ASHPs. Be ready to discuss your hands-on experience and any fault diagnosis you've performed. This will show that you’re not just familiar with the theory but have practical insights too.
✨Prepare for Technical Questions
Expect some technical questions during the interview. We recommend reviewing common troubleshooting scenarios and being prepared to explain your thought process. This will demonstrate your problem-solving skills and technical expertise.
✨Show Enthusiasm for the Role
Express your excitement about transitioning into a Technical Helpdesk role. Companies like Daikin UK appreciate candidates who are passionate about their work. Share why you’re interested in this position and how it aligns with your career goals.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, ongoing projects, or the company culture. It shows that you’re genuinely interested in the role and helps you assess if it’s the right fit for you.
