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- Tasks: Resolve customer queries and provide technical support for ASHPs in a dynamic office environment.
- Company: Daikin UK is a leader in innovative indoor climate solutions with over 100 years of expertise.
- Benefits: Enjoy competitive salary, bonuses, pension contributions, and comprehensive medical insurance.
- Why this job: Transition from hands-on work to an impactful office role while utilising your technical skills.
- Qualifications: City & Guilds in Heating & Ventilation L2 or equivalent; F-gas qualified; experience with ASHPs.
- Other info: Diversity and inclusion are core values at Daikin; all backgrounds are encouraged to apply.
The predicted salary is between 36000 - 60000 £ per year.
Bristol (Office Based)
Competitive Salary + Bonus + Benefits
Are you a HVAC Specialist with hands-on expertise of fault diagnosis across a range of ASHPs?
Ready to transition off the tools and into an office-based Technical Helpdesk role? If so, this could be the perfect opportunity for you.
Whats In It For You?
At Daikin UK we value our employees and their contributions. We offer a comprehensive rewa…
Locations
Techincal Specialist - ASHP employer: Daikin
Contact Detail:
Daikin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Techincal Specialist - ASHP
✨Tip Number 1
Familiarise yourself with Daikin's products, especially the Altherma range. Understanding their features and common issues will help you stand out during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves a lot of communication with customers, showcasing your ability to build relationships and resolve issues effectively will be crucial.
✨Tip Number 3
Prepare for technical questions by reviewing common fault diagnosis scenarios related to ASHPs. Being able to articulate your thought process and problem-solving strategies will impress the hiring managers.
✨Tip Number 4
Network with current or former employees of Daikin if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Techincal Specialist - ASHP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HVAC expertise, particularly your experience with ASHPs and any relevant qualifications like City & Guilds or F-gas certification. Use specific examples to demonstrate your problem-solving skills and technical knowledge.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for transitioning into an office-based role while leveraging your technical background. Mention how your hands-on experience can benefit Daikin UK and align with their customer service values.
Highlight Relevant Experience: When detailing your work history, focus on roles where you diagnosed and resolved technical issues, especially in fast-paced environments. Emphasise your ability to communicate effectively with customers and build strong relationships.
Prepare for Interviews: Research Daikin UK and prepare to discuss how your skills align with their operations. Be ready to answer technical questions and provide examples of how you've successfully handled customer queries in the past.
How to prepare for a job interview at Daikin
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of ASHPs and Daikin Altherma systems. Be prepared to discuss specific troubleshooting scenarios and demonstrate your problem-solving skills during the technical interview.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've built strong relationships with clients in the past. Highlight your communication skills and how you maintain professionalism under pressure.
✨Prepare for Structured Questions
During the structured interview, expect detailed questions about your work experience. Review the job description and think about how your previous roles align with the responsibilities of the Technical Specialist position.
✨Ask Insightful Questions
At the end of each interview, take the opportunity to ask questions. This shows your interest in the company and the role. Inquire about team dynamics, training opportunities, or the company's approach to innovation in HVAC solutions.
