At a Glance
- Tasks: Support customers and internal teams while learning key business systems and tools.
- Company: Join a friendly team in Weybridge, Surrey, focused on customer service excellence.
- Benefits: Enjoy 25 days holiday, exclusive discounts, and a clear path to a permanent role.
- Other info: No experience needed; just a willingness to learn and help others.
- Why this job: Kickstart your career with hands-on experience and a Level 2 qualification in customer service.
- Qualifications: GCSEs in Maths and English (grade 4 or above) and a positive attitude.
The predicted salary is between 20250 - 24750 £ per year.
Weybridge, Surrey
Monday-Friday | 9:00am-5:30pm
Salary: £18,304 + great benefits
GCSEs or equivalent in Maths and English (grade 4 or above)
Ready to kick start your career? If you enjoy talking to people, helping others, and learning new skills, this could be the perfect first step into the world of work! We're looking for a positive, motivated individual to join our Internal Customer Account team as a Customer Service Apprentice. You don't need loads of experience - just a great attitude, good communication skills, and a willingness to learn. We'll teach you the rest!
What’s in it for you?
- You’ll gain real, hands-on experience in a busy customer service environment while working towards a Customer Service Practitioner Level 2 qualification.
- From day one, you’ll be fully supported by friendly colleagues who want to see you succeed.
What will you be doing?
- You’ll help support customers and internal teams by learning how to use key business systems and online tools.
- Day to day, you’ll assist with customer orders, quotations, stock checks, and updates, while responding to customer enquiries by phone and online.
- You’ll also work with different teams across the business such as Sales, Logistics, Supply Chain, Workshop, building confidence, communication skills, and a strong understanding of how things work behind the scenes.
The perks:
- 25 days holiday plus bank holidays
- Exclusive discounts on shopping, eating out, and gym memberships
- A clear pathway to a permanent role once qualified
- Opportunities to continue learning beyond Level 2 (up to Level 3 and beyond)
- A supportive, friendly workplace where you’ll be encouraged to grow
About you:
No work experience? No problem. We’re looking for someone who’s keen to learn, enjoys helping people, and wants to build a career in customer service. If you’re comfortable using IT, enjoy problem solving, and can communicate clearly, you’ll fit right in.
Important to know:
Your formal studies will begin after a 4-6 week induction, giving you time to settle in, learn the role, and get to know your team at our Weybridge office.
Ready to apply? Click APPLY to get started.
Customer Service Apprentice in Surrey employer: Daikin
Daikin is an excellent employer, offering a vibrant work culture in Bristol that fosters collaboration and professional development. Employees benefit from competitive salaries, bonuses, and opportunities to enhance their skills in Air Conditioning and Refrigeration, making it an ideal place for those seeking meaningful and rewarding careers.
