At a Glance
- Tasks: Manage customer accounts and resolve queries while driving sales performance.
- Company: Daikin UK is a leader in innovative indoor climate management solutions.
- Benefits: Enjoy competitive salary, bonuses, pension contributions, and comprehensive medical insurance.
- Why this job: Join a collaborative team focused on outstanding service and customer satisfaction.
- Qualifications: Previous customer service experience and strong relationship-building skills are essential.
- Other info: Diversity and inclusion are core values at Daikin UK; all backgrounds are welcome.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Competitive Salary + Bonus + Benefits
Are you a proactive and customer-focused individual who excels at managing relationships and resolving queries with efficiency and care?
At Daikin UK, were looking for an Internal Customer Account Developer to manage allocated accounts and drive sales performance by delivering timely and effective support. Youll play a key role in ensuring customer satisfaction …
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Sales Support Executive employer: Daikin
Contact Detail:
Daikin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Familiarise yourself with Daikin's products and services. Understanding the specifics of what they offer will not only help you answer questions confidently but also demonstrate your genuine interest in the company during interviews.
✨Tip Number 2
Practice your relationship-building skills. Since the role involves managing customer accounts, think of examples from your past experiences where you've successfully built rapport with clients or resolved conflicts effectively.
✨Tip Number 3
Prepare for the interview by researching common customer service scenarios. Be ready to discuss how you would handle specific situations, as this will showcase your problem-solving abilities and customer focus.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Since you'll be working closely with Business Development Managers and other colleagues, emphasise your ability to work well in a team and share examples of successful collaborations in your previous roles.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills that align with the role of Sales Support Executive. Emphasise your ability to build relationships and resolve queries efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and customer-focused mindset. Mention specific examples of how you've successfully managed customer relationships in the past.
Highlight Teamwork Skills: Since the role involves collaboration with Business Development Managers and external customers, emphasise your teamwork skills. Provide examples of successful collaborations in previous roles.
Prepare for Interviews: Research Daikin UK and prepare to discuss how your experiences align with their values and the specifics of the Sales Support Executive role. Be ready to share examples of how you've contributed to customer satisfaction in previous positions.
How to prepare for a job interview at Daikin
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to discuss your previous customer service experiences. Highlight specific examples where you successfully resolved queries or built strong relationships with clients.
✨Demonstrate Proactivity
Daikin UK values proactive individuals. During the interview, share instances where you took the initiative to solve problems or improve processes. This will show that you can take ownership of customer queries effectively.
✨Prepare for Relationship Building Questions
Expect questions about how you build and maintain relationships with customers and colleagues. Think of examples that illustrate your ability to foster trust and collaboration, as these are key aspects of the role.
✨Research Daikin UK
Familiarise yourself with Daikin UK's products and services, as well as their company culture. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.