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- Tasks: Support and maintain climate management systems while collaborating with a dynamic team.
- Company: Join Daikin UK, a leader in innovative indoor climate solutions.
- Benefits: Competitive salary, fully expensed van, private medical insurance, and generous leave.
- Why this job: Grow your career in a supportive environment with opportunities for progression.
- Qualifications: NVQ Level 2 or City and Guilds in Air Conditioning & Refrigeration required.
- Other info: Diverse workplace that values creativity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
London (covering Central London & Southeast)
Competitive Salary + Bonus + Company Van (Fully Expensed) + Benefits
Are you a fully seasoned Service Engineer looking to further develop your career with DX/Applied? Here, you have the opportunity to join our dynamic team of service experts, where progression and development isn't just available, it's encouraged!
- Fully expensed van with tools and uniform
- Door to door pay, along with opportunity for overtime
- Comprehensive Private Medical Insurance and Health Care Cash Back plan
- 25 days annual leave plus bank holidays
- Employer Contributions to Pension of 7%
Working within an established team of Field Service Engineers, liaising closely with Service Coordinators, you will bring valuable contributions to service requirements amongst our DX and Applied products:
- Providing telephone support to on-site Engineers via the helpdesk on a team rotation
- Produce detailed reports for customers and Regional Service Manager
This role requires an NVQ Level 2 or City and Guilds in Air Conditioning & Refrigeration and full F-Gas certification, along with demonstrated hands-on experience of servicing, fault finding and repairing Chillers.
A detailed discussion to explore your work experience and delve into Daikin's operations, focusing on the specifics of the role.
Daikin UK provides innovative, premium quality, indoor climate management solutions to meet the changing needs of our residential, commercial, and industrial customers. Over 100 years of precision and innovation has helped Daikin UK build a worldwide reputation for quality and technology.
We are committed to fostering a diverse and inclusive workplace where all employees and applicants are valued and respected. We believe that diversity in our team enhances creativity, innovation, and performance.
Customer Services Engineer (Permanent) in London employer: Daikin
Contact Detail:
Daikin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Engineer (Permanent) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching Daikin's products and values. Show us that you’re not just another candidate; demonstrate your passion for their innovative solutions and how you can contribute to their success.
✨Tip Number 3
Practice common interview questions, especially those related to customer service and technical skills. We want to see how you handle real-life scenarios, so think of examples from your past experiences that highlight your problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Customer Services Engineer (Permanent) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Services Engineer role. Highlight your relevant experience in servicing, fault finding, and repairing chillers, as well as any qualifications like NVQ Level 2 or City and Guilds in Air Conditioning & Refrigeration.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our dynamic team. Mention your hands-on experience and how you can contribute to our service requirements at DX and Applied.
Showcase Your Communication Skills: Since this role involves liaising with Service Coordinators and providing telephone support, make sure to highlight your communication skills in your application. We want to see how you can effectively interact with both customers and team members.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our innovative team!
How to prepare for a job interview at Daikin
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around air conditioning and refrigeration systems. Be ready to discuss your hands-on experience with servicing and fault finding, as this will show that you’re not just a paper expert but someone who can get the job done.
✨Showcase Your Team Spirit
Since you'll be working closely with Service Coordinators and other Engineers, highlight your teamwork skills. Share examples of how you've collaborated in the past, especially in high-pressure situations, to demonstrate that you're a team player who can contribute positively to the dynamic environment.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific service scenarios or customer interactions. Think about past experiences where you resolved issues effectively and be ready to explain your thought process. This will help the interviewers see your problem-solving skills in action.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for progression, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.