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- Tasks: Support customers and teams while learning key business systems and tools.
- Company: Join a friendly team in Weybridge, Surrey, focused on customer service.
- Benefits: Enjoy 25 days holiday, exclusive discounts, and a clear career pathway.
- Other info: Induction period to help you settle in and learn the role.
- Why this job: Kickstart your career with hands-on experience and a supportive environment.
- Qualifications: Minimum Grade 4 in Maths and English; no prior experience needed.
The predicted salary is between 18304 - 18304 £ per year.
Weybridge, Surrey
Monday–Friday | 9:00am–5:30pm
Salary: £18,304 + great benefits
Minimum Grade 4 in Maths and English required
Ready to kick start your career? If you enjoy talking to people, helping others, and learning new skills, this could be the perfect first step into the world of work! We’re looking for a positive, motivated individual to join our Internal Customer Account team as a Customer Service Apprentice. You don’t need loads of experience — just a great attitude, good communication skills, and a willingness to learn. We’ll teach you the rest!
What’s in it for you?
- You’ll gain real, hands-on experience in a busy customer service environment while working towards a Customer Service Practitioner Level 2 qualification.
- From day one, you’ll be fully supported by friendly colleagues who want to see you succeed.
What will you be doing?
- You’ll help support customers and internal teams by learning how to use key business systems and online tools.
- Day to day, you’ll assist with customer orders, quotations, stock checks, and updates, while responding to customer enquiries by phone and online.
- You’ll also work with different teams across the business such as Sales, Logistics, Supply Chain, Workshop, building confidence, communication skills, and a strong understanding of how things work behind the scenes.
The perks:
- 25 days holiday plus bank holidays
- Exclusive discounts on shopping, eating out, and gym memberships
- A clear pathway to a permanent role once qualified
- Opportunities to continue learning beyond Level 2 (up to Level 3 and beyond)
- A supportive, friendly workplace where you’ll be encouraged to grow
About you:
No work experience? No problem. We’re looking for someone who’s keen to learn, enjoys helping people, and wants to build a career in customer service. If you’re comfortable using IT, enjoy problem solving, and can communicate clearly, you’ll fit right in.
Important to know:
Your formal studies will begin after a 4–6 week induction, giving you time to settle in, learn the role, and get to know your team at our Weybridge office.
Ready to apply? Click to get started!
Customer Service Apprentice employer: Daikin
Contact Detail:
Daikin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in customer service. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping people, try role-playing common customer service scenarios with a friend. It’ll boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Be proactive! Don’t just wait for job listings to pop up. Visit our website regularly and apply directly. The sooner you get your application in, the better your chances!
✨Tip Number 4
Show your enthusiasm! When you get an interview, let your passion for helping others shine through. Employers love candidates who are genuinely excited about the role and eager to learn.
We think you need these skills to ace Customer Service Apprentice
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and your eagerness to learn.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant skills or experiences, even if they’re from school or volunteering. We love seeing how you can bring your unique background to our team!
Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos. A tidy application shows us you care about the details!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Daikin
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Apprentice does. Familiarise yourself with the key responsibilities mentioned in the job description, like assisting with customer orders and responding to enquiries. This will help you demonstrate your enthusiasm and readiness to jump into the role.
✨Show Off Your Communication Skills
Since this role is all about helping people, practice how you communicate your thoughts clearly and confidently. Think of examples from your past experiences where you've successfully helped someone or solved a problem. This will show that you have the right attitude and skills for the job.
✨Ask Thoughtful Questions
Prepare a few questions to ask during the interview. This could be about the training process, the team you'll be working with, or opportunities for growth. Asking questions shows that you're genuinely interested in the role and eager to learn more about the company culture.
✨Be Yourself and Stay Positive
Interviews can be nerve-wracking, but remember to be yourself! Show your personality and let your passion for customer service shine through. A positive attitude can go a long way in making a great impression, so keep smiling and stay upbeat throughout the conversation.