Daikin Applied are looking for a National Accounts Manager to support our growth and strategic plans across our National Account business. The role would be responsible for developing and maintaining strategic relationships with our key national customers for FM, end user accounts and vertical markets, whilst leading and supporting a team of business development managers to deliver profitable growth and long-term account development. The role will act a senior point of contact for our major customers ensuring Daikin is recognized as a preferred supplier and strategic partner building on sustainable growth.
The successful candidate will combine strong commercial skills with proven sales leadership to drive the team to meet our strategic growth plans. You will be responsible for the growth of new maintenance business both from our Daikin installed base and third-party assets. Additionally, you will also be targeted with growth across other Daikin Applied business streams to increase our market share.
Essential Functions & Duties
National Accounts
- To drive growth in service contracts, rental and proactive service
- Build and implement strategic account plans for FM and end user accounts.
- Forge close relationships with all the key UK FM/end user accounts including procurement teams, account managers and main stakeholders.
- Act as the senior relationship owner for key accounts building high level relationships.
- Forge relationships with Daikin Applied internal stakeholders to support business growth across all business streams including equipment, controls, rental and service.
- Work closely with service operations and technical support to develop customer solutions and manage customer expectations.
- Collaborate with Daikin Applied sales teams to participate in all sales meetings and key events.
- Work with the UK National Accounts Manager to participate and complete National tenders, framework agreements and negotiate commercial terms.
- Identify and manage the lead generation systems working with salesforce and external lead generation Companies.
- Responsible for presenting the Daikin Applied business to all key stakeholders at main events and meetings.
- Attend regional and factory meetings as required for training and sales meetings as required.
- Complete RFI,s,PQQ and update customer portals as required
- Perform other related duties as assigned or requested
- Leand motivate a team of business development managers.
- Hold regular sales meetings to review performance, forecasts, backlogs and customer appointments.
- Set clear sales objectives KPI’s and individual development plans.
- Coach the team in relationship management, consultative selling, negotiation and commercial awareness.
- Carry our performance reviews and objectives setting.
- Work with the UK National Accounts Manager to set targets, review dashboards and allocated sales territories.
- Identify training and development requirements within the sales team and support individual career development.
- Already working in the HVAC industry in a sales role or similar technical environment.
- Proven track record in sales management or senior sales role
- A strong commercial understanding and track record of delivering sales growth.
- Strong communication skills and ability to build credibility with senior stakeholders.
- Excellent negotiation and influencing skills.
- Good computer skills and very familiar with major software programs
- Training will be given on our Sales force program as required to carry out the role, however prior experience and some progression on the Salesforce Trailhead program would be an advantage.
- A passion for new technology and learning new skills.
Perform other related duties as assigned or requested
Qualifications
Minimum Education: degree level preferable but not essential
Previous experience: sales management or senior sales role
- Travel will be required within the UK and overseas
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