At a Glance
- Tasks: Lead quality assurance programs and tackle major field quality issues.
- Company: Join Daikin Applied, the largest HVAC company recognised by Forbes!
- Benefits: Great salary, health insurance, 401K match, and tuition reimbursement.
- Other info: Hybrid work model with excellent career growth opportunities.
- Why this job: Make a real impact in a supportive and innovative environment.
- Qualifications: Bachelor's degree and 6+ years in program management required.
The predicted salary is between 90000 - 159300 € per year.
Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Daikin Applied is seeking an Aftermarket Quality Program Manager. This position will develop processes, procedures, and tracking mechanisms for major field quality issues that require a defined Quality Assurance Program involving field retrofits. The role will also administer and track progress of Quality Assurance Programs and report results to upper management on a regular basis. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!
Location: Hybrid – Plymouth MN or Faribault, MN
What you will do:
- Develop and manage inter-disciplinary team to determine, define need for field campaign relative to quality issues affecting Daikin customers, end-users.
- Develop and present results to Corporate Executive Leadership for consensus on field campaign.
- Coordinate Quality Assurance team meetings to determine field population, service time and costs and required parts.
- Determine cost of program and assigned Service Offices.
- Develop QA program information for the field including population with approved program fixed costs, Salesforce warranty case numbers, IFS Alliance service orders, service procedures.
- Obtain executive approval for QA presentation and Customer Letter by Legal Department.
- Establish and maintain effective intracompany communication channels between key staff at Daikin Applied Parts, Service, Sales Force and appropriate business units.
- Maintain high level of information flow and establishment of action plans designed to remedy identified critical field quality programs.
- Project management of major field Quality Assurance programs internally and externally to ensure proper execution and recording of necessary field actions.
- Preparation of presentations and weekly and monthly reporting of Quality Assurance program progress and results.
What’s In It For You:
- The ability to make an impact and shape your career with a company that is passionate about growth.
- The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
Minimum Qualifications:
- Bachelor Degree or equivalent experience in management or related technical field.
- 6+ years of related Program Management experience.
- Work visa sponsorship is not available for this position.
Benefits:
- Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
- Multiple medical insurance plan options + dental and vision insurance.
- 401K retirement plan with employer match.
- Paid time off and company paid holidays.
- Paid sick time in accordance with the federal, state and local law.
- Tuition Reimbursement after 6 months of continuous service.
The typical annual base salary for this position ranges from $90,000 - $159,300 plus a 10% bonus in Minnesota. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location. If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!
Aftermarket Quality Program Manager in Plymouth employer: Daikin Applied Americas
Daikin Applied is an exceptional employer, recognised by Forbes as one of America's Best-In-State Employers 2025, offering a dynamic work culture that fosters innovation and excellence. With a strong commitment to employee growth, the company provides comprehensive benefits including multiple medical insurance options, a 401K retirement plan with employer match, and tuition reimbursement, all within a supportive hybrid work environment in Plymouth or Faribault, MN. Join us to make a meaningful impact while advancing your career in a diverse and inclusive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Aftermarket Quality Program Manager in Plymouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Daikin Applied on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Daikin's recent projects and innovations. We want to show that we’re not just interested in the role, but also in the company’s mission and values.
✨Tip Number 3
Practice common interview questions, especially those related to quality assurance and program management. We need to be ready to showcase our experience and how it aligns with the Aftermarket Quality Program Manager role.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the position. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Aftermarket Quality Program Manager in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Aftermarket Quality Program Manager role. Highlight your relevant experience in program management and quality assurance, and don’t forget to showcase any specific achievements that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about quality assurance and how your skills can contribute to Daikin Applied’s mission. Keep it engaging and personal – we want to see your personality!
Showcase Your Project Management Skills:Since this role involves project management, be sure to include examples of past projects you've managed. Discuss how you coordinated teams, tracked progress, and reported results. This will show us you have what it takes to handle the responsibilities of the position.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Daikin Applied Americas
✨Know Your Quality Assurance Basics
Make sure you brush up on your knowledge of Quality Assurance processes and procedures. Understand the key metrics and tracking mechanisms that are crucial for managing field quality issues, as this will show your potential employer that you're ready to hit the ground running.
✨Prepare for Team Dynamics
Since the role involves developing and managing an inter-disciplinary team, think about examples from your past experiences where you've successfully collaborated with different departments. Be ready to discuss how you can foster effective communication and teamwork at Daikin Applied.
✨Showcase Your Project Management Skills
Be prepared to talk about your project management experience, especially in relation to Quality Assurance programs. Have specific examples ready that demonstrate your ability to manage timelines, budgets, and resources effectively, as this is a key part of the role.
✨Engage with Executive Leadership
Since you'll be presenting results to Corporate Executive Leadership, practice how you would communicate complex information clearly and concisely. Think about how to tailor your presentations to engage upper management and gain their consensus on field campaigns.
