Job Position: Pre-Sales Engineer Industry: Security and Surveillance Job Type: Full time Description: The Pre-Sales Engineer plays a pivotal role in delivering Dahua’s high quality products, solutions, and services. The Pre-Sales Engineer will be engaged with not only our Tech, Sales, Marketing and Operation Departments, but also external clients such as distributors, system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth. The Pre-Sales Engineer is required to deliver the following key tasks: Provide technical support and advising on all aspects of video surveillance equipment for sales staff and customers, including responding to customers on technical problems, cooperating with R&D on troubleshooting and doing integration with third party companies, both VMS and CCTV hardware. Carry out site surveys, customer training/demos, project support and product promotion to the market; and provide product pre-sales promotion, including introducing new product features to Channel Customers, helping customers to select products and working with sales stuff for sales target. Test and diagnose faults and undertaking repair of video surveillance equipment. Provide product training to technical engineers for our channel customers and helping them to improve the standard of their technical knowledge. Providing project support, including proactively helping customers prepare tender documents, and making project tenders according to the required standards. Brand promotion, cooperating with Dahua Marketing Team with regards to promotional materials for customers in order to develop the company\'s business. Participate in training sessions for new starters in the Technical Department to ensure they are familiar with Dahua products and solutions. Full clean UK driving license; Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/audio matrix, network and industrial drone products.
Technology Account Engineer m/f/* in Manchester employer: Dahua UK & Ireland
Dahua is an exceptional employer that fosters a collaborative and innovative work culture, where the Technology Account Engineer plays a crucial role in enhancing our reputation within the security and surveillance industry. Employees benefit from comprehensive training programmes, opportunities for professional growth, and the chance to work closely with diverse teams and clients, all while being part of a company committed to delivering high-quality solutions. Located in a vibrant area, Dahua offers a dynamic environment that encourages creativity and teamwork, making it an ideal place for those seeking meaningful and rewarding employment.
