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- Tasks: Support sales with technical expertise in video surveillance and conduct customer training.
- Company: Join Dahua, a leader in security and surveillance solutions.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration across departments.
- Why this job: Be part of a dynamic team that enhances business performance and impacts the security industry.
- Qualifications: Must have a clean UK driving license and strong knowledge of CCTV and related technologies.
- Other info: Engage with diverse clients and contribute to innovative projects in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
The Pre-Sales Engineer plays a pivotal role in delivering Dahua’s high quality products, solutions, and services. The Pre-Sales Engineer will be engaged with not only our Tech, Sales, Marketing and Operation Departments, but also external clients such as distributors, system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth.
The Pre-Sales Engineer is required to deliver the following key tasks:
- Provide technical support and advising on all aspects of video surveillance equipment for sales staff and customers, including responding to customers on technical problems, cooperating with R&D on troubleshooting and doing integration with third party companies, both VMS and CCTV hardware.
- Carry out site surveys, customer training/demos, project support and product promotion to the market; and provide product pre-sales promotion, including introducing new product features to Channel Customers, helping customers to select products and working with sales staff for sales target.
- Test and diagnose faults and undertake repair of video surveillance equipment.
- Provide product training to technical engineers for our channel customers and help them to improve the standard of their technical knowledge.
- Provide project support, including proactively helping customers prepare tender documents, and making project tenders according to the required standards.
- Brand promotion, cooperating with Dahua Marketing Team with regards to promotional materials for customers in order to develop the company's business.
- Participate in training sessions for new starters in the Technical Department to ensure they are familiar with Dahua products and solutions.
Full clean UK driving license; Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/audio matrix, network and industrial drone products.
Technology Account Engineer m/f/* employer: Dahua UK & Ireland
Contact Detail:
Dahua UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Account Engineer m/f/*
✨Tip Number 1
Familiarise yourself with Dahua's product range and recent innovations in the security and surveillance industry. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the security and surveillance field, especially those who have experience with Dahua products. Attend industry events or join relevant online forums to gain insights and make connections that could benefit your application.
✨Tip Number 3
Prepare to discuss specific technical scenarios where you've successfully provided support or training in previous roles. Highlighting your hands-on experience with similar technologies will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to work collaboratively with sales and marketing teams. Be ready to share examples of how you've contributed to business growth through technical support or product promotion in past positions.
We think you need these skills to ace Technology Account Engineer m/f/*
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Pre-Sales Engineer at Dahua. Familiarise yourself with their products and services, especially in video surveillance and security.
Tailor Your CV: Highlight relevant experience in technical support, project management, and customer training. Emphasise your knowledge of CCTV systems and any previous roles that involved collaboration with sales or marketing teams.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with Dahua's needs. Mention specific experiences where you provided technical support or conducted product training, showcasing your ability to improve business performance.
Showcase Technical Skills: Make sure to detail your technical expertise in CCTV, alarm systems, and other relevant technologies. If you have experience with VMS or cloud storage solutions, be sure to include that as well, as it will strengthen your application.
How to prepare for a job interview at Dahua UK & Ireland
✨Know Your Tech Inside Out
Make sure you have a solid understanding of CCTV, alarm systems, and other relevant technologies. Be prepared to discuss specific products and solutions, as well as how they integrate with third-party systems.
✨Showcase Your Communication Skills
As a Pre-Sales Engineer, you'll need to interact with various stakeholders. Practice explaining complex technical concepts in simple terms, and be ready to demonstrate your ability to engage with both technical and non-technical audiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of examples where you've successfully diagnosed faults or provided technical support, and be ready to walk the interviewer through your thought process.
✨Highlight Your Teamwork Experience
Collaboration is key in this role. Be prepared to discuss your experience working with sales, marketing, and R&D teams, and how you've contributed to successful projects or promotions in the past.
