At a Glance
- Tasks: Engage with clients and teams to promote and support cutting-edge tech solutions.
- Company: Join Dahua, a leader in video surveillance technology, known for innovation and quality.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration in a dynamic environment.
- Other info: Ideal for tech-savvy individuals eager to make an impact in a fast-paced industry.
- Why this job: Be part of a team that shapes the future of security technology while enhancing your skills.
- Qualifications: Must speak Mandarin and have a strong grasp of tech products like CCTV and VMS.
The predicted salary is between 30000 - 42000 £ per year.
The Pre‑Sales Engineer plays a pivotal role in delivering Dahua's high‑quality products, solutions, and services.
The Pre‑Sales Engineer will be engaged with not only our Tech, Sales, Marketing and Operation Departments, but also external clients such as distributors, system integrators, installers, end‑users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth.
Key Responsibilities
- Provide product pre‑sales promotion, including introducing new product features to channel customers, helping customers select products and working with sales staff to meet sales targets.
- Define and manage a product roadmap balancing delivery with value and aligned to the organizational strategy.
- Provide product training to technical engineers for our channel customers and help them to improve the standard of their technical knowledge.
- Liaise with customers to collect product reviews, proactively contribute to the continuous improvement of technology processes through identifying customer feedback for improvement and implementing changes to the product manager.
- Help customers prepare tender documents and make tenders to the required standards.
- Actively assist business partners such as distributors and resellers in brand promotion, cooperating with the Dahua Marketing Team on promotional materials for customers to develop the company’s business (e.g., Trade shows, Tech Day Open Day, etc.).
- Provide technical support and advising on all aspects of video surveillance equipment for sales staff and customers, including responding to technical problems, cooperating with R&D on troubleshooting, and integrating with third‑party companies.
- Maintain efficient communication with headquarters regarding new product lines and other technical issues, ensuring problems can be solved timely by integrating sources.
- Experience in managing multiple products and initiatives simultaneously with appropriate prioritization.
- Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/audio matrix, network, and industrial drone products.
Qualifications & Skills
Ability to work autonomously with confidence and set a clear direction for strategic workstreams.
Ability to communicate effectively with technical and non‑technical specialists.
Ability to influence and generate buy‑in across the organization.
Proven ability to handle, analyze and synthesize qualitative and quantitative data to inform decisions.
Good customer service skills and communication skills.
Good at handling pressures.
Ability to learn new technologies fast. A positive attitude. Initiative, honesty, and integrity.
Presales Engineer (Mandarin Speaker) employer: Dahua UK & Ireland
Dahua UK & Ireland is an exceptional employer that fosters a collaborative work culture, where innovation and teamwork are at the forefront. Employees benefit from comprehensive training programs and opportunities for professional growth, all while working in a dynamic environment that values diversity and inclusion. Located in a vibrant area, the company offers a unique chance to engage with cutting-edge technology in the CCTV and security sector, making it a rewarding place for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Presales Engineer (Mandarin Speaker)
✨Tip Number 1
Familiarise yourself with Dahua's product range and recent innovations. Understanding their CCTV, alarm systems, and other technologies will help you engage confidently with potential clients and demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience with Dahua products. Attend relevant trade shows or tech events to make connections and gain insights that could give you an edge in your application.
✨Tip Number 3
Brush up on your Mandarin language skills if needed. Being able to communicate effectively in Mandarin will not only enhance your application but also show your commitment to serving a diverse client base.
✨Tip Number 4
Prepare to discuss how you can contribute to improving customer service and technical support. Think of examples from your past experiences where you've successfully resolved technical issues or enhanced customer satisfaction.
We think you need these skills to ace Presales Engineer (Mandarin Speaker)
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Pre-Sales Engineer at Dahua. Familiarise yourself with their products and services, especially in video surveillance and related technologies.
Tailor Your CV:Highlight relevant experience in technical sales, product management, or customer support. Emphasise your knowledge of CCTV, alarm systems, and other related technologies, as well as any experience you have in training or supporting clients.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and how your skills align with Dahua's needs. Mention your ability to communicate effectively with both technical and non-technical audiences, and provide examples of how you've contributed to business growth in previous roles.
Showcase Your Language Skills:Since this position requires Mandarin speaking skills, be sure to highlight your proficiency in Mandarin clearly in your application. If applicable, include any experiences where you used your language skills in a professional setting.
How to prepare for a job interview at Dahua UK & Ireland
✨Understand the Product Range
Familiarise yourself with Dahua's product offerings, especially in video surveillance and related technologies. Being able to discuss specific products and their features will demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Presales Engineer, you'll need to communicate effectively with both technical and non-technical audiences. Prepare examples of how you've successfully conveyed complex information in the past, and be ready to demonstrate this during the interview.
✨Prepare for Technical Questions
Expect questions that assess your technical knowledge of CCTV, alarm systems, and other relevant technologies. Brush up on key concepts and be prepared to explain how you would troubleshoot common issues or support customers with technical queries.
✨Highlight Your Customer Service Experience
Dahua values good customer service skills. Be ready to share experiences where you've gone above and beyond to assist clients, as well as how you handle feedback and improve processes based on customer input.
