Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with clients and teams to promote and support cutting-edge security solutions.
- Company: Join Dahua, a leader in security and surveillance technology.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: Experience in tech sales or engineering, with strong knowledge of security systems required.
- Other info: Mandarin speakers are preferred; this role offers a chance to influence product development.
The predicted salary is between 36000 - 60000 £ per year.
The Pre-Sales Engineer plays a pivotal role in delivering Dahua’s high quality products, solutions, and services. The Pre-Sales Engineer will be engaged with not only our Tech, Sales, Marketing and Operation Departments, but also external clients such as distributors, system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth.
Main Responsibilities:
- Provide product pre-sales promotion, including introducing new product features to Channel Customers, helping customers to select products, and working with sales staff for sales targets.
- Define and manage a product roadmap balancing delivery with value and aligned to the organizational strategy.
- Provide product training to technical engineers for our channel customers and help them to improve the standard of their technical knowledge.
- Liaise with customers to collect product reviews, pro-actively contribute to the continuous improvement of technology processes through identifying customer feedback for improvement and implementing changes to product manager.
- Helping customers prepare tender documents and making tenders to the required standards.
- Actively assist our business partners such as distributors and resellers in Brand promotion, cooperating with the Dahua Marketing Team about promotional materials for customers to develop the company's business.
- Provide technical support and advising on all aspects of video surveillance equipment for sales staff and customers, including responding to customers on technical problems, cooperating with R&D on troubleshooting, and doing integration with third-party companies.
- Maintain efficient communication with the headquarters in terms of new product lines and other technical issues, ensuring the problem can be solved timely by integrating sources.
Key Attributes:
- Experience in managing multiple products and initiatives simultaneously with appropriate prioritization.
- Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/audio matrix, network, and industrial drone products.
- Ability to work autonomously with confidence and set a clear direction for strategic workstreams.
- The ability to communicate effectively with technical and non-technical specialists.
- With the ability to influence and generate buy-in across the organization.
- Proven ability to handle, analyze and synthesise qualitative and quantitative data to inform decisions.
- Good customer service skills and communication skills.
- Good at handling pressures.
- The ability to learn new technologies fast.
- A positive attitude.
- Initiative, honesty, and integrity.
Presales Engineer (Mandarin Speaker) employer: Dahua UK & Ireland
Contact Detail:
Dahua UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Presales Engineer (Mandarin Speaker)
✨Tip Number 1
Familiarise yourself with Dahua's product range and the latest trends in security and surveillance technology. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the security and surveillance industry, especially those who have experience in pre-sales roles. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your Mandarin language skills if it's not your first language. Being able to communicate effectively in Mandarin will be a significant advantage when liaising with clients and partners.
✨Tip Number 4
Prepare to discuss how you've successfully managed multiple projects or products in the past. Highlighting your organisational skills and ability to prioritise will resonate well with the hiring team.
We think you need these skills to ace Presales Engineer (Mandarin Speaker)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security and surveillance, particularly with CCTV and related technologies. Emphasise any previous roles where you engaged with clients or provided technical support.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your Mandarin language skills and how they can benefit Dahua's engagement with clients. Provide specific examples of how you've successfully managed product promotions or training in the past.
Showcase Technical Knowledge: Demonstrate your understanding of the products and solutions relevant to the position. Include any certifications or training you've completed in video surveillance or related fields to strengthen your application.
Highlight Communication Skills: Since the role requires effective communication with both technical and non-technical stakeholders, provide examples in your application that showcase your ability to convey complex information clearly and persuasively.
How to prepare for a job interview at Dahua UK & Ireland
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of CCTV, alarm systems, and other relevant technologies. Be prepared to discuss how these products work and their applications in real-world scenarios, as this will demonstrate your expertise and confidence.
✨Prepare for Customer Interaction Scenarios
Since the role involves liaising with various clients, think of examples where you've successfully communicated technical information to non-technical audiences. This will highlight your ability to bridge the gap between technical and non-technical stakeholders.
✨Understand the Company’s Products and Market Position
Research Dahua's product offerings and recent developments in the security and surveillance industry. Being knowledgeable about their products will allow you to ask insightful questions and show your genuine interest in the company.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss past experiences where you've tackled technical challenges or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and clearly convey your problem-solving abilities.
