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- Tasks: Engage with clients and promote cutting-edge security solutions while providing technical support.
- Company: Join a leading security and surveillance company with a strong reputation.
- Benefits: Full-time role with opportunities for growth and development in a dynamic industry.
- Other info: Collaborative environment with a focus on continuous improvement and customer satisfaction.
- Why this job: Be at the forefront of innovative technology and make a real impact in security.
- Qualifications: Experience in video surveillance tech and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
The Pre-Sales Engineer plays a pivotal role in delivering Dahua’s high quality products, solutions, and services. The Pre-Sales Engineer will be engaged with not only our Tech, Sales, Marketing and Operation Departments, but also external clients such as distributors, system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth.
Main Responsibilities:
- Provide product pre-sales promotion, including introducing new product features to Channel Customers, helping customers to select products, and working with sales staff for sales targets.
- Define and manage a product roadmap balancing delivery with value and aligned to the organizational strategy.
- Provide product training to technical engineers for our channel customers and help them to improve the standard of their technical knowledge.
- Liaise with customers to collect product reviews, pro-actively contribute to the continuous improvement of technology processes through identifying customer feedback for improvement and implementing changes to product manager.
- Helping customers prepare tender documents and making tenders to the required standards.
- Actively assist our business partners such as distributors and resellers in Brand promotion, cooperating with the Dahua Marketing Team about promotional materials for customers to develop the company's business, such as Trade shows, Tech Day Open Day, etc.
- Provide technical support and advising on all aspects of video surveillance equipment for sales staff and customers, including responding to customers on technical problems, cooperating with R&D on troubleshooting, and doing integration with third-party companies.
- Maintain efficient communication with the headquarters in terms of new product lines and other technical issues, ensuring the problem can be solved timely by integrating sources.
Key Attributes:
- Experience in managing multiple products and initiatives simultaneously with appropriate prioritization.
- Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/audio matrix, network, and industrial drone products.
- Ability to work autonomously with confidence and set a clear direction for strategic workstreams.
- The ability to communicate effectively with technical and non-technical specialists, with the ability to influence and generate buy-in across the organization.
- Proven ability to handle, analyze and synthesise qualitative and quantitative data to inform decisions.
- Good customer service skills and communication skills.
- Good at handling pressures.
- The ability to learn new technologies fast.
- A positive attitude.
- Initiative, honesty, and integrity.
Video engineer in Maidenhead employer: Dahua UK & Ireland
Contact Detail:
Dahua UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Video engineer in Maidenhead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, trade shows, or even local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or demo reel showcasing your best work. This is especially important for a role like Video Engineer where visual proof of your abilities can really make you stand out to potential employers.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm and keep you on their radar. Plus, it gives you a chance to reiterate why you’re the perfect fit for the role.
✨Tip Number 4
Utilise our website for job applications! We’ve got loads of resources and tips to help you ace that interview. Make sure to check out our insights on what we look for in candidates, so you can tailor your approach accordingly.
We think you need these skills to ace Video engineer in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pre-Sales Engineer role. Highlight your experience with CCTV, alarm systems, and any relevant tech skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Don’t forget to mention your customer service skills and ability to communicate with both technical and non-technical folks.
Showcase Your Technical Knowledge: Since this role involves a lot of technical support, make sure to showcase your knowledge of video surveillance equipment and related technologies. We love seeing candidates who can demonstrate their understanding of the industry!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Dahua UK & Ireland
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CCTV, alarm systems, and video surveillance equipment. Be ready to discuss specific products and their features, as well as how they can benefit potential clients. This will show that you're not just familiar with the tech but also passionate about it.
✨Practice Your Communication Skills
Since you'll be liaising with both technical and non-technical folks, practice explaining complex concepts in simple terms. Role-play with a friend or family member to get comfortable with this. Clear communication is key to winning over clients and colleagues alike.
✨Prepare for Real-World Scenarios
Think about common challenges in the security and surveillance industry and how you would address them. Prepare examples from your past experiences where you've successfully solved problems or improved processes. This will demonstrate your ability to think on your feet and provide value.
✨Show Enthusiasm for Continuous Learning
The tech world is always evolving, so express your eagerness to learn new technologies and stay updated. Share any recent courses or certifications you've completed, and discuss how you plan to keep your skills sharp. A positive attitude towards learning can set you apart from other candidates.