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For Companies At a Glance
- Tasks: Engage with clients and promote innovative security solutions while providing technical support.
- Company: Join a leading security and surveillance company with a strong reputation.
- Benefits: Competitive salary, career growth, and opportunities to work with cutting-edge technology.
- Why this job: Be at the forefront of security tech and make a real difference in client satisfaction.
- Qualifications: Experience in security systems and excellent communication skills required.
- Other info: Dynamic role with opportunities for professional development and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
The Pre-Sales Engineer plays a pivotal role in delivering Dahua's high quality products, solutions, and services. The Pre-Sales Engineer will be engaged with not only our Tech, Sales, Marketing and Operation Departments, but also external clients such as distributors, system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth.
Main Responsibilities:
- Provide product pre-sales promotion, including introducing new product features to Channel Customers, helping customers to select products, and working with sales staff for sales targets.
- Define and manage a product roadmap balancing delivery with value and aligned to the organizational strategy.
- Provide product training to technical engineers for our channel customers and help them to improve the standard of their technical knowledge.
- Liaise with customers to collect product reviews, pro-actively contribute to the continuous improvement of technology processes through identifying customer feedback for improvement and implementing changes to product manager.
- Helping customers prepare tender documents and making tenders to the required standards.
- Actively assist our business partners such as distributors and resellers in Brand promotion, cooperating with the Dahua Marketing Team about promotional materials for customers to develop the company's business, such as Trade shows, Tech Day Open Day, etc.
- Provide technical support and advising on all aspects of video surveillance equipment for sales staff and customers, including responding to customers on technical problems, cooperating with R&D on troubleshooting, and doing integration with third-party companies.
- Maintain efficient communication with the headquarters in terms of new product lines and other technical issues, ensuring the problem can be solved timely by integrating sources.
Key Attributes:
- Experience in managing multiple products and initiatives simultaneously with appropriate prioritization.
- Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/audio matrix, network, and industrial drone products.
- Ability to work autonomously with confidence and set a clear direction for strategic workstreams.
- The ability to communicate effectively with technical and non-technical specialists, with the ability to influence and generate buy-in across the organization.
- Proven ability to handle, analyze and synthesise qualitative and quantitative data to inform decisions.
- Good customer service skills and communication skills.
- Good at handling pressures.
- The ability to learn new technologies fast.
- A positive attitude.
- Initiative, honesty, and integrity.
Presales Engineer (Mandarin Speaker) in Maidenhead employer: Dahua UK & Ireland
Contact Detail:
Dahua UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Presales Engineer (Mandarin Speaker) in Maidenhead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical knowledge during interviews or networking chats. Bring up relevant projects or experiences that highlight your expertise in CCTV, alarms, and other tech areas.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for Pre-Sales Engineers and practice your responses. Think about how you can relate your answers back to the job description and what Dahua is looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Dahua. Don’t miss out on this opportunity!
We think you need these skills to ace Presales Engineer (Mandarin Speaker) in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pre-Sales Engineer role. Highlight your experience with security and surveillance products, and don’t forget to mention your Mandarin skills! We want to see how you can bring value to our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Be sure to mention any relevant projects or experiences that showcase your technical knowledge.
Showcase Your Technical Skills: In your application, make sure to highlight your technical skills related to CCTV, alarm systems, and other relevant technologies. We love seeing candidates who can communicate complex ideas clearly, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. Good luck!
How to prepare for a job interview at Dahua UK & Ireland
✨Know Your Products Inside Out
As a Pre-Sales Engineer, you'll need to be well-versed in Dahua's product offerings. Make sure you research the latest features and benefits of their security and surveillance products. Be prepared to discuss how these products can solve specific problems for clients.
✨Showcase Your Communication Skills
You'll be liaising with both technical and non-technical stakeholders, so practice explaining complex concepts in simple terms. During the interview, demonstrate your ability to communicate effectively by using clear examples from your past experiences.
✨Prepare for Technical Questions
Expect to face questions about CCTV, alarm systems, and other relevant technologies. Brush up on your technical knowledge and be ready to discuss how you've applied this in previous roles. This will show that you can provide the necessary support to sales staff and customers.
✨Demonstrate Your Customer Service Skills
Customer service is key in this role. Think of examples where you've gone above and beyond to assist clients or improve their experience. Highlighting your proactive approach to customer feedback and problem-solving will set you apart from other candidates.
