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- Tasks: Engage with clients and promote innovative security solutions while providing technical support.
- Company: Join a leading security and surveillance company with a strong reputation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Work collaboratively with diverse teams and enjoy a supportive culture.
- Why this job: Be at the forefront of technology and make a real impact in the security industry.
- Qualifications: Experience in security tech and excellent communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
The Pre-Sales Engineer plays a pivotal role in delivering Dahua’s high quality products, solutions, and services. The Pre-Sales Engineer will be engaged with not only our Tech, Sales, Marketing and Operation Departments, but also external clients such as distributors, system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth.
Main Responsibilities:
- Provide product pre-sales promotion, including introducing new product features to Channel Customers, helping customers to select products, and working with sales staff for sales targets.
- Define and manage a product roadmap balancing delivery with value and aligned to the organizational strategy.
- Provide product training to technical engineers for our channel customers and help them to improve the standard of their technical knowledge.
- Liaise with customers to collect product reviews, pro-actively contribute to the continuous improvement of technology processes through identifying customer feedback for improvement and implementing changes to product manager.
- Helping customers prepare tender documents and making tenders to the required standards.
- Actively assist our business partners such as distributors and resellers in Brand promotion, cooperating with the Dahua Marketing Team about promotional materials for customers to develop the company's business, such as Trade shows, Tech Day Open Day, etc.
- Provide technical support and advising on all aspects of video surveillance equipment for sales staff and customers, including responding to customers on technical problems, cooperating with R&D on troubleshooting, and doing integration with third-party companies.
- Maintain efficient communication with the headquarters in terms of new product lines and other technical issues, ensuring the problem can be solved timely by integrating sources.
Key Attributes:
- Experience in managing multiple products and initiatives simultaneously with appropriate prioritization.
- Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/audio matrix, network, and industrial drone products.
- Ability to work autonomously with confidence and set a clear direction for strategic workstreams.
- The ability to communicate effectively with technical and non-technical specialists, with the ability to influence and generate buy-in across the organization.
- Proven ability to handle, analyze and synthesise qualitative and quantitative data to inform decisions.
- Good customer service skills and communication skills.
- Good at handling pressures.
- The ability to learn new technologies fast.
- A positive attitude.
- Initiative, honesty, and integrity.
Full Time Engineer in Maidenhead employer: Dahua UK & Ireland
Contact Detail:
Dahua UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Engineer in Maidenhead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical knowledge during interviews or networking chats. Bring examples of how you've tackled challenges in the past, especially related to CCTV or video surveillance.
✨Tip Number 3
Be proactive! If you see a company you want to work for, don’t wait for them to post a job. Reach out directly, express your interest, and ask if they have any upcoming opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to tailor your application to highlight your experience with product pre-sales and customer engagement. Let’s get you that dream job!
We think you need these skills to ace Full Time Engineer in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pre-Sales Engineer role. Highlight your experience with security and surveillance products, and don’t forget to showcase your technical skills and customer service experience. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Be sure to mention any relevant projects or experiences that demonstrate your ability to manage multiple products and initiatives.
Showcase Your Technical Knowledge: Since this role involves a lot of technical communication, make sure to highlight your knowledge of CCTV, alarms, and other relevant technologies. We love candidates who can bridge the gap between technical and non-technical discussions, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Dahua UK & Ireland
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CCTV, alarm systems, and all the other tech mentioned in the job description. Be ready to discuss how these products work and their applications in real-world scenarios. This will show that you're not just familiar with the products but can also communicate their benefits effectively.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in this role. Prepare examples of how you've helped clients in the past or how you would approach a technical problem. This will demonstrate your customer service skills and ability to handle pressure, which are key attributes for this position.
✨Showcase Your Communication Skills
Since you'll be liaising with both technical and non-technical teams, practice explaining complex concepts in simple terms. You might even want to role-play with a friend to get comfortable. This will help you convey your ideas clearly during the interview and show that you can bridge the gap between different stakeholders.
✨Demonstrate Your Initiative
Be prepared to discuss times when you've taken the initiative to improve processes or solve problems. This could be anything from suggesting a new product feature based on customer feedback to leading a training session. Highlighting your proactive attitude will resonate well with the interviewers and align with the company's values.