Account Manager / Customer Service Account Management in Maidenhead
Account Manager / Customer Service Account Management

Account Manager / Customer Service Account Management in Maidenhead

Maidenhead Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client accounts and drive sales strategies for innovative security solutions.
  • Company: Join Dahua Technology, a global leader in smart IoT security solutions.
  • Benefits: Competitive salary, career growth, and the chance to work with cutting-edge technology.
  • Why this job: Be part of a dynamic team making a real impact in the security industry.
  • Qualifications: Sales experience and strong communication skills are a plus.
  • Other info: Exciting opportunities for professional development in a fast-paced environment.

The predicted salary is between 36000 - 60000 £ per year.

Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management, and consumers.

With more than 16,000 employees and over 50% engaged in R&D, Dahua Technology has solutions, products, and services applied in 180 countries and regions. The company continues to explore emerging opportunities based on video IoT technologies and has already established business in machine vision, video conferencing systems, professional drones, electronic license plates, RFID, and robotics.

Dahua Technology has established 53 overseas subsidiaries and representative offices covering the Asia Pacific, North America, Europe, Africa and other regions to provide customers with speedy and high-quality services. In addition, Dahua products are widely applied in key vertical markets such as public security, traffic, retail, banking & finance, and energy.

The Sales Account Manager plays a pivotal role in delivering Dahua’s high quality products, solutions, and services, and will be engaged with not only our Sales, Tech, Marketing and Operation Departments, but also external clients such as system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth.

  • Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities.
  • Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced into the local market and contribute to the development of sales strategies.
  • Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc.
  • Analyse sales figures, and assist the marketing department.
  • Maintain a long-term relationship with existing channel customers and recruit additional channel partners.
  • Drive target setting process, strategy formulation and action planning across programs, operations and key support functions to achieve the partner objectives.
  • Provide management with feedback based on requirements of current and future Dahua products and solutions.
  • Assist in the overall growth of the Dahua brand within the UK and Ireland market.

Prior experience in a sales role or account manager role will be advantageous. Good customer service skills and communication skills are required. Strong knowledge of MS office applications and CRM/Salesforce systems is essential. A full clean driver’s license is also necessary.

Account Manager / Customer Service Account Management in Maidenhead employer: Dahua UK & Ireland

Dahua Technology is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong focus on employee growth, the company provides extensive training and development opportunities, ensuring that team members can thrive in their careers while contributing to cutting-edge security solutions. Located in the UK, employees benefit from a diverse and inclusive culture, competitive compensation, and the chance to be part of a global leader in video-centric smart IoT technology.
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Contact Detail:

Dahua UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager / Customer Service Account Management in Maidenhead

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching Dahua Technology and its products. Understand their market position and recent innovations. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their success.

✨Tip Number 3

Practice your pitch! Be ready to explain why you’re the perfect fit for the Account Manager role. Highlight your customer service skills and any relevant experience. A confident delivery can make all the difference!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Dahua Technology.

We think you need these skills to ace Account Manager / Customer Service Account Management in Maidenhead

Account Management
Customer Service Skills
Sales Strategy Development
Communication Skills
Analytical Skills
Relationship Management
MS Office Applications
CRM/Salesforce Systems
Problem-Solving Skills
Market Analysis
Target Setting
Action Planning
Collaboration with Cross-Functional Teams
Adaptability
Full Clean Driver’s License

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in sales and customer service, and don’t forget to mention any relevant skills like using MS Office or CRM systems. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with Dahua's mission. Keep it engaging and personal – we love to see your personality come through!

Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to illustrate how you’ve driven sales or improved customer satisfaction. We’re all about results here at StudySmarter!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a key trait for an Account Manager!

How to prepare for a job interview at Dahua UK & Ireland

✨Know Your Stuff

Before the interview, make sure you research Dahua Technology thoroughly. Understand their products, services, and recent innovations in the security and surveillance industry. This will not only help you answer questions confidently but also show your genuine interest in the company.

✨Showcase Your Customer Service Skills

As an Account Manager, your ability to manage relationships is key. Prepare examples from your past experiences where you've successfully handled customer requests or resolved issues. Highlight your communication skills and how they contributed to customer satisfaction.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to analyse customer needs or adapt sales strategies. Practising these scenarios can help you articulate your thought process during the interview.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the role or the company’s future plans. This shows that you're not just interested in the job, but also in how you can contribute to Dahua's growth and success in the UK market.

Account Manager / Customer Service Account Management in Maidenhead
Dahua UK & Ireland
Location: Maidenhead

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