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- Tasks: Support sales with technical expertise in video surveillance and conduct customer training.
- Company: Join Dahua, a leader in security and surveillance solutions.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration.
- Why this job: Be part of a dynamic team that enhances business performance and reputation.
- Qualifications: Must have a clean UK driving license and strong knowledge of security systems.
- Other info: Engage with diverse clients and contribute to innovative projects.
The predicted salary is between 36000 - 60000 £ per year.
The Pre-Sales Engineer plays a pivotal role in delivering Dahua’s high quality products, solutions, and services. The Pre-Sales Engineer will be engaged with not only our Tech, Sales, Marketing and Operation Departments, but also external clients such as distributors, system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth.
The Pre-Sales Engineer is required to deliver the following key tasks:
- Provide technical support and advising on all aspects of video surveillance equipment for sales staff and customers, including responding to customers on technical problems, cooperating with R&D on troubleshooting and doing integration with third party companies, both VMS and CCTV hardware.
- Carry out site surveys, customer training/demos, project support and product promotion to the market; and provide product pre-sales promotion, including introducing new product features to Channel Customers, helping customers to select products and working with sales staff for sales target.
- Test and diagnose faults and undertake repair of video surveillance equipment.
- Provide product training to technical engineers for our channel customers and help them to improve the standard of their technical knowledge.
- Provide project support, including proactively helping customers prepare tender documents, and making project tenders according to the required standards.
- Brand promotion, cooperating with Dahua Marketing Team with regards to promotional materials for customers in order to develop the company's business.
- Participate in training sessions for new starters in the Technical Department to ensure they are familiar with Dahua products and solutions.
Full clean UK driving license; Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/audio matrix, network and industrial drone products.
Account Risk Engineer employer: Dahua UK & Ireland
Contact Detail:
Dahua UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Risk Engineer
✨Tip Number 1
Familiarise yourself with Dahua's product range and recent innovations in the security and surveillance industry. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the security and surveillance field, especially those who have experience with Dahua products. Attend industry events or join relevant online forums to gain insights and make connections that could lead to referrals.
✨Tip Number 3
Prepare to discuss specific technical scenarios where you've successfully provided support or training in previous roles. Highlighting your hands-on experience with similar products will set you apart from other candidates.
✨Tip Number 4
Showcase your ability to work collaboratively with different departments by sharing examples of past projects where you liaised with sales, marketing, or R&D teams. This will illustrate your versatility and readiness for the cross-functional nature of the Pre-Sales Engineer role.
We think you need these skills to ace Account Risk Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Pre-Sales Engineer at Dahua. Familiarise yourself with their products and services, especially in video surveillance, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience related to technical support, project management, or sales in the security and surveillance industry. Use specific examples to demonstrate your skills and achievements.
Showcase Technical Knowledge: Given the technical nature of the role, ensure you highlight your knowledge of CCTV, VMS, and other relevant technologies. Mention any certifications or training that could set you apart from other candidates.
Craft a Compelling Cover Letter: Write a tailored cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Make sure to connect your skills with the key tasks mentioned in the job description.
How to prepare for a job interview at Dahua UK & Ireland
✨Know Your Technical Stuff
Make sure you have a solid understanding of CCTV, alarm systems, and other relevant technologies. Be prepared to discuss specific products and solutions, as well as any troubleshooting experiences you've had.
✨Showcase Your Communication Skills
As a Pre-Sales Engineer, you'll need to interact with various stakeholders. Practice explaining complex technical concepts in simple terms, and be ready to demonstrate how you can effectively communicate with both technical and non-technical audiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of examples where you've successfully diagnosed faults or provided training, and be ready to walk the interviewer through your thought process.
✨Research Dahua and Its Products
Familiarise yourself with Dahua's product range and recent developments in the security and surveillance industry. This will not only show your interest in the company but also help you align your answers with their business goals.
