At a Glance
- Tasks: Manage client accounts and drive sales strategies for innovative security solutions.
- Company: Join Dahua Technology, a global leader in smart IoT security solutions.
- Benefits: Competitive salary, career growth, and the chance to work with cutting-edge technology.
- Why this job: Be part of a dynamic team making a real impact in the security industry.
- Qualifications: Sales experience and strong communication skills are a plus.
- Other info: Exciting opportunities for professional development in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management, and consumers.
With more than 16,000 employees and over 50% engaged in R&D, Dahua Technology has solutions, products, and services applied in 180 countries and regions. The company continues to explore emerging opportunities based on video IoT technologies and has already established business in machine vision, video conferencing systems, professional drones, electronic license plates, RFID, and robotics.
Dahua Technology has established 53 overseas subsidiaries and representative offices covering the Asia Pacific, North America, Europe, Africa and other regions to provide customers with speedy and high-quality services. In addition, Dahua products are widely applied in key vertical markets such as public security, traffic, retail, banking & finance, and energy.
The Sales Account Manager plays a pivotal role in delivering Dahua’s high quality products, solutions, and services, and will be engaged with not only our Sales, Tech, Marketing and Operation Departments, but also external clients such as system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth.
- Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities.
- Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced into the local market and contribute to the development of sales strategies.
- Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc.
- Analyse sales figures, and assist the marketing department.
- Maintain a long-term relationship with existing channel customers and recruit additional channel partners.
- Drive target setting process, strategy formulation and action planning across programs, operations and key support functions to achieve the partner objectives.
- Provide management with feedback based on requirements of current and future Dahua products and solutions.
- Assist in the overall growth of the Dahua brand within the UK and Ireland market.
Prior experience in a sales role or account manager role will be advantageous. Good customer service skills and communication skills. Strong knowledge of MS office applications and CRM/Salesforce systems. Full clean driver’s license.
Account Manager / Customer Service Account Management employer: Dahua UK & Ireland
Contact Detail:
Dahua UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager / Customer Service Account Management
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Dahua Technology and its products. Understand their market position and recent innovations. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Account Manager role. Highlight your customer service skills and any relevant experience. A confident delivery can make all the difference in landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Dahua Technology. Let’s get you that dream job!
We think you need these skills to ace Account Manager / Customer Service Account Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in sales and customer service, and don’t forget to mention any relevant skills with MS Office and CRM systems. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about Dahua Technology and how your background aligns with our mission. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you've improved sales or customer satisfaction. We’re all about results here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we admire!
How to prepare for a job interview at Dahua UK & Ireland
✨Know Your Stuff
Before the interview, make sure you research Dahua Technology thoroughly. Understand their products, services, and recent innovations in the security and surveillance industry. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As an Account Manager, your ability to manage relationships is key. Prepare examples from your past experiences where you've successfully handled customer requests or resolved issues. Highlight your communication skills and how they contributed to customer satisfaction.
✨Be Ready for Role-Specific Questions
Expect questions that dive into your sales experience and account management strategies. Think about how you've identified customer needs and developed sales strategies in previous roles. Be prepared to discuss how you would approach managing Dahua's UK account portfolio.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's future plans in the UK market or how they measure success in the Account Manager role. This shows you're not just interested in the job, but also in contributing to the company's growth.